Telesales Executive

Kaira Software Pvt. Ltd., a leading software development company, is looking for a motivated and confident Telesales Executive to join our sales and customer engagement team. You will play a key role in initiating contact with potential clients, answering queries, and helping drive sales conversions through effective communication.

In addition, you will also support outreach for our platform – The Design Bridge – which connects tile manufacturers, dealers, and architects by helping list discontinued or dead stock items for resale. This is a unique opportunity to work across both the software and building materials industries.

Key Responsibilities:

• Contact potential or existing customers to inform them about our software solutions and services
• Answer customer queries related to products, features, and pricing
• Understand customer requirements and suggest appropriate solutions
• Follow up on leads, meet monthly sales targets, and facilitate future sales
• Record details of interactions, sales, and follow-ups accurately in the CRM
• Process orders efficiently and resolve basic client concerns
• Maintain a positive, empathetic, and professional attitude with customers at all times
• Support outreach for The Design Bridge by contacting tile companies and dealers

Required Skills & Qualifications:

• Proven experience in telesales, customer support, or similar voice-based role
• Excellent verbal communication and interpersonal skills
• Fluency in English, Hindi, and Gujarati
• Ability to explain technical products in simple terms
• Good listening skills and a problem-solving attitude
• Cool-tempered, resilient, and able to handle rejection with professionalism
• Basic computer and CRM usage knowledge is a plus

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

• Sales: 1 year (Required)

Work Location: In person