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Telesales Executive

Dishi Designer Jewellery

2 - 31 years

0 Lacs

South Extension II, New Delhi

Posted:2 months ago| Platform: Apna logo

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Skills Required

schedule service database management software support communication resolve coordination marketing

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities: Calling Clients: Make outgoing calls to current and potential clients. Share information about salon services, offers, discounts, and packages. Appointment Booking: Schedule appointments as per client preferences and salon availability. Reschedule or cancel bookings as required. Client Follow-ups: Call clients after their visit for feedback. Remind clients about upcoming or regular services (e.g., haircuts, facials, etc.). Service Promotion/Cross Promotions: Promote memberships, loyalty programs, seasonal offers, and new services. Upsell or cross-sell services based on client interest and history. Database Management: Maintain and update client information in the salon’s software system. Keep a record of calls, bookings, and feedback. Customer Support: Handle incoming calls for queries, complaints, or service information. Provide clear and friendly communication to resolve client issues. Team Coordination: Coordinate with salon staff to check appointment availability. Notify staff of VIP clients or special requests. Sales Target: Achieve daily/weekly calling and appointment booking targets. Support marketing campaigns with follow-up calls.

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Telesales Executive