Telesales Executive

About Us – Better Daily is a rapidly growing FMCG brand committed to delivering purity, quality, and innovation in everyday essentials. Our mission is to redefine consumer trust by focusing on transparency, freshness, and outstanding service. Join us as we revolutionize the daily essentials space with products people can believe in.

Role: Telesales Executive:

We are seeking a Telesales Executive who thrives on engaging with customers, building relationships, and delivering exceptional service across voice and digital platforms.

Key Responsibilities:

• Manage inbound and outbound calls, emails, and WhatsApp communication with current and potential customers
• Handle customer queries, complaints, and concerns with efficiency and professionalism
• Keep detailed records of customer data, subscriptions, service feedback, and follow-ups
• Use CRM tools to track leads, manage interactions, and improve customer journeys
• Conduct renewal calls, payment follow-ups, and collect feedback through satisfaction surveys

What We’re Looking For

• Minimum 1 year of experience in telesales, customer support, or a client-facing role
• Strong communication skills.
• Familiarity with CRM systems, Google Sheets, and Microsoft Office
• Experience in FMCG or subscription-based businesses is a strong advantage

Perks & Benefits

• Competitive salary (commensurate with experience)
• Performance-based bonuses and incentives
• Friendly, fast-paced, and collaborative work culture
• Hands-on experience in building customer loyalty and lifetime value

Ready to help build the next big thing in FMCG?

Apply now and be a part of the Better Daily growth story!

Job Type: Full-time

Pay: ₹15,000.00 - ₹28,000.00 per month

Benefits:

• Paid sick time

Ability to commute/relocate:

• Chittaranjan Park, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person