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Telesales Executive

Activeedge Sports & Amusement Private Limited

0 - 31 years

1 - 2 Lacs

rajarhat kolkata/calcutta

Posted:1 month ago| Platform: Apna logo

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Skills Required

engagement management data transactions crm communication persuasion negotiation troubleshooting software

Work Mode

On-site

Job Type

Full Time

Job Description

Customer engagement: Handle incoming calls, answer customer questions, and provide information on products and services. Relationship management: Build and maintain positive client relationships, handle complaints, and address customer needs to encourage repeat business. Data management: Maintain accurate records of customer interactions, transactions, and information in a CRM system. Target achievement: Meet daily, weekly, and monthly sales targets and call volume goals. Essential skills and qualifications Communication: Excellent verbal communication, persuasion, and negotiation skills are critical. Interpersonal skills: Ability to build rapport, handle rejection, and remain calm and positive. Product knowledge: Must have a thorough understanding of the products and services being offered. Problem-solving: Ability to handle customer inquiries, troubleshooting, and complaints effectively. Tech proficiency: Familiarity with CRM software and other sales technologies is often required.

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Telesales Executive