Supervise daily F&B operations including bar, kitchen, and floor service. Ensure high-quality preparation and presentation of food and drinks. Plan and execute F&B menus, promotions, and themed nights to boost sales. Maintain stock levels and control inventory, wastage, and procurement. Ensure compliance with hygiene, safety, and liquor licensing regulations. Train, schedule, and supervise bartenders, servers, and kitchen staff. Monitor guest feedback and take corrective actions to enhance customer satisfaction. Coordinate with DJs, event teams, and operations staff for smooth functioning during events. Prepare daily sales reports, cost analysis, and operational summaries. Maintain vendor relationships and negotiate pricing for food and beverage supplies. Handle customer complaints professionally and promptly.
Preferable Ex- Army Personnel to lead a team of minimum 10 members for Security Surveillance.
Customer engagement: Handle incoming calls, answer customer questions, and provide information on products and services. Relationship management: Build and maintain positive client relationships, handle complaints, and address customer needs to encourage repeat business. Data management: Maintain accurate records of customer interactions, transactions, and information in a CRM system. Target achievement: Meet daily, weekly, and monthly sales targets and call volume goals. Essential skills and qualifications Communication: Excellent verbal communication, persuasion, and negotiation skills are critical. Interpersonal skills: Ability to build rapport, handle rejection, and remain calm and positive. Product knowledge: Must have a thorough understanding of the products and services being offered. Problem-solving: Ability to handle customer inquiries, troubleshooting, and complaints effectively. Tech proficiency: Familiarity with CRM software and other sales technologies is often required.
Key Responsibilities: Manage day-to-day accounting activities including bookkeeping, ledger maintenance, and reconciliation. Prepare monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow). Oversee accounts payable and receivable, vendor payments, and credit control. Handle GST, TDS, PF, ESI, and other statutory filings and compliance. Monitor cash flow, budgets, expenses, and cost control measures. Conduct internal financial audits and ensure accuracy of all financial data. Coordinate with external auditors, CA, banks, and financial institutions. Ensure timely payroll processing and support HR with salary structure inputs. Verify invoices, purchase orders, and expense claims as per company policies. Prepare MIS reports, financial summaries, and analytical reports for management. Supervise and guide junior accountants and data entry staff. Maintain confidentiality and security of all financial information. Required Skills & Competencies: Strong knowledge of accounting principles, taxation, and financial regulations. Proficiency in Tally ERP, MS Excel, and accounting software. Excellent analytical and problem-solving skills. Attention to detail and accuracy in financial reporting. Strong communication and team-leading abilities.
Key Responsibilities: Manage and respond to corporate and bulk sales inquiries received at Head Office. Conduct outbound calls, follow-ups, and lead nurturing to convert prospects into sales. Coordinate with all store managers to track sales performance, campaigns, and requirements. Promote company services, vouchers, events, and packages to potential clients. Build and maintain strong relationships with corporate clients, schools, event managers, and partner networks. Assist in planning and executing sales campaigns, promotional strategies, and special offers. Prepare daily, weekly, and monthly sales reports for management review. Maintain and update CRM databases with accurate lead and sales information. Conduct market research to identify new business opportunities. Achieve monthly and quarterly sales targets assigned by management. Support the marketing team with customer insights, feedback, and campaign suggestions. Represent the company during exhibitions, events, or corporate meetings (if required). Required Skills & Competencies: Strong communication and interpersonal skills. Confident, persuasive, and target-driven personality. Good presentation and negotiation skills. Proficient in MS Office, CRM tools, and email communication. Ability to multitask and work in a fast-paced environment. Strong follow-up, planning, and documentation skills.