Telesales Caller - US Telecalling (Night Shift)

About the Role

We seek driven Telesales Callers to manage outbound and inbound calls for the US

market. Your role is to convert leads, upsell services, and deliver exceptional customer

experiences while achieving sales targets.

Key Responsibilities

● Outbound/Inbound Calls: Handle calls to pitch products, close sales, and

resolve customer queries.

● Hit Targets: Achieve daily/weekly goals for calls, conversions, and revenue.

● Script Adherence: Use sales scripts flexibly to address customer needs and

objections.

● CRM Management: Accurately log call outcomes, follow-ups, and customer

feedback.

● Upsell/Cross-Sell: Identify opportunities to maximize revenue per interaction.

● Collaborate: Share insights with the team and report progress to the Team

Leader.

Requirements

● 1+ Year Experience: Telecalling/telesales in US market sales (outbound +

inbound).

● Fluent English: Clear, neutral accent with strong persuasion and active listening

skills.

● Sales-Driven: Proven ability to meet/exceed targets in fast-paced environments.

● Tech Basics: Familiarity with CRM tools, dialers, and remote support software

(e.g., AnyDesk).

● Night Shift Ready: Comfortable working 6 PM – 3 AM IST.

Why Join?

● High Earnings: Aggressive incentives tied to individual and team performance.

● Growth Path: Trainings and opportunities to advance into leadership roles.

● Perks: Late-night transport, performance rewards, and supportive culture.