Company Description Golden Marketing Enterprises (GM Enterprises) was founded in 2025 with the mission to restore clarity, accountability, and results-driven performance to outsourced sales and lead generation. Founded by Gagan, a professional with over 15 years of expertise in call center operations, GM Enterprises brings excellence in execution, ethical outreach, and industry-focused intelligence to B2B demand generation. Under Gagan's leadership, the company excels in managing and scaling teams, designing high-conversion processes, and ensuring customer satisfaction. GM Enterprises specializes in outsourced digital marketing and lead qualification for IT service providers in the U.S. financial software domain. Role Description This is a full-time on-site role for an Inside Sales Voice Process position, located in Chandigarh, India. The Inside Sales professional will be responsible for day-to-day tasks including lead generation, customer engagement, ensuring customer satisfaction, and maintaining effective communication with prospects. The role involves actively managing the sales process to achieve and exceed targets, and providing excellent customer service. This position is integral to driving the company's sales growth and maintaining its high service standards. Qualifications Experience in Inside Sales and Lead Generation Strong skills in Customer Satisfaction and Customer Service Excellent Communication skills, both verbal and written Ability to work effectively on-site in Chandigarh, India Proven track record in achieving sales targets Strong problem-solving and multitasking abilities Experience in the financial software domain is a plus Bachelor's degree in Marketing, Business Administration, or related field Show more Show less
About the Role We seek driven Telesales Callers to manage outbound and inbound calls for the US market. Your role is to convert leads, upsell services, and deliver exceptional customer experiences while achieving sales targets. Key Responsibilities ● Outbound/Inbound Calls: Handle calls to pitch products, close sales, and resolve customer queries. ● Hit Targets: Achieve daily/weekly goals for calls, conversions, and revenue. ● Script Adherence: Use sales scripts flexibly to address customer needs and objections. ● CRM Management: Accurately log call outcomes, follow-ups, and customer feedback. ● Upsell/Cross-Sell: Identify opportunities to maximize revenue per interaction. ● Collaborate: Share insights with the team and report progress to the Team Leader. Requirements ● 1+ Year Experience: Telecalling/telesales in US market sales (outbound + inbound). ● Fluent English: Clear, neutral accent with strong persuasion and active listening skills. ● Sales-Driven: Proven ability to meet/exceed targets in fast-paced environments. ● Tech Basics: Familiarity with CRM tools, dialers, and remote support software (e.g., AnyDesk). ● Night Shift Ready: Comfortable working 6 PM – 3 AM IST. Why Join? ● High Earnings: Aggressive incentives tied to individual and team performance. ● Growth Path: Trainings and opportunities to advance into leadership roles. ● Perks: Late-night transport, performance rewards, and supportive culture.
Key Responsibilities Answer inbound calls and handle warm transfers from the queue/teams Understand customer need; deliver a short, clear pitch aligned to the use case Handle objections and negotiate confidently to move the call forward Convert hot leads on the call and book appointments Make timely call-backs/follow-ups to drive decisions Update CRM/dialer with accurate notes, dispositions, and next steps Achieve daily/weekly targets: calls, conversions, appointments, talk time Follow US process compliance, QA standards, and call scripts Must-Have Experience Experience in US sales is a must (International BPO/Inside Sales – Voice) Excellent US English : clear, neutral accent; confident and professional on calls Proven record in lead conversion and appointment setting Strong sales and negotiation skills; target-driven and persistent Comfortable with high call volumes and fast follow-ups Hands-on with CRM and auto-dialer tools Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per year Benefits: Commuter assistance Food provided Work Location: In person
Key Responsibilities Answer inbound calls and handle warm transfers from the queue/teams Understand customer need; deliver a short, clear pitch aligned to the use case Handle objections and negotiate confidently to move the call forward Convert hot leads on the call and book appointments Make timely call-backs/follow-ups to drive decisions Update CRM/dialer with accurate notes, dispositions, and next steps Achieve daily/weekly targets: calls, conversions, appointments, talk time Follow US process compliance, QA standards, and call scripts Must-Have Experience Experience in US sales is a must (International BPO/Inside Sales – Voice) Excellent US English : clear, neutral accent; confident and professional on calls Proven record in lead conversion and appointment setting Strong sales and negotiation skills; target-driven and persistent Comfortable with high call volumes and fast follow-ups Hands-on with CRM and auto-dialer tools Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per year Benefits: Commuter assistance Food provided Work Location: In person
As an Inside Sales Voice Process professional at Golden Marketing Enterprises (GM Enterprises), you will play a crucial role in lead generation, customer engagement, and ensuring customer satisfaction. Located in Chandigarh, India, this full-time on-site position requires you to actively manage the sales process, exceed targets, and provide excellent customer service to prospects. Your responsibilities will include maintaining effective communication with customers, driving sales growth, and upholding the company's high service standards. To excel in this role, you should have experience in Inside Sales and Lead Generation, with a proven track record of achieving sales targets. Strong skills in Customer Satisfaction and Customer Service are essential, along with excellent verbal and written communication abilities. The ability to work effectively on-site in Chandigarh is a must, and experience in the financial software domain would be advantageous. Additionally, strong problem-solving skills and multitasking abilities will be beneficial in this position. If you hold a Bachelor's degree in Marketing, Business Administration, or a related field and are looking to contribute to a dynamic team focused on B2B demand generation for IT service providers in the U.S. financial software domain, we invite you to apply for this exciting opportunity to be part of GM Enterprises" mission to bring clarity, accountability, and results-driven performance to outsourced sales and lead generation.,