Telesales Associate

As a Telesales Associate at Globiva, your primary responsibility will be to drive sales and revenue by utilizing effective communication and sales pitch techniques. Joining our dynamic team will provide you with the opportunity to work in a fast-paced and rewarding environment where your skills and talents will be fully utilized. You will be expected to make outbound calls to potential customers in order to generate leads and successfully close sales. Utilizing sales pitch strategies will be crucial in effectively communicating the benefits of our products and services to the customers. Building strong relationships with customers through active listening and understanding their needs will also be a key aspect of your role. Meeting and exceeding sales targets and key performance indicators (KPIs) on a consistent basis is essential. Providing exceptional customer service and support to ensure customer satisfaction will be a critical part of your daily tasks. It will also be important to maintain accurate records of customer interactions and sales activities in the CRM system. Collaborating with team members and management to continuously improve sales strategies and processes is encouraged. If you have a passion for sales, a strong work ethic, and excellent communication skills, we are looking for you to take the next step in your career and apply to be a part of the Globiva team as a Telesales Associate. Globiva is a leading business process management company that offers business value to clients through innovative solutions and operational excellence in various industry verticals such as banking and financial services, insurance, manufacturing, e-commerce, retail, telecommunications, travel, and hospitality. Our end-to-end solutions through an omni-channel platform integrate voice, email, chat, and social media to meet the diverse demands of end customers. Join us at Globiva to be a part of a team that is dedicated to providing innovative solutions and exceptional service to clients across different industries.,