Telemarketing Supervisor

Plumeria international destination management pvt ltd

3 - 7 years

0 Lacs

kochi kerala

Posted:1 week ago| Platform: Shine logo

Apply

Skills Required

telemarketing team management training coaching quality assurance customer service sales marketing compliance crm database management performance reports

Work Mode

On-site

Job Type

Full Time

Job Description

You will supervise and manage the daily operations of the telemarketing team, setting goals and monitoring team performance to ensure targets are met. Your role will involve training, coaching, and motivating telemarketing staff to enhance call quality and productivity. Additionally, you will be responsible for monitoring live or recorded calls for quality assurance and providing feedback to the team. In this position, you will prepare performance reports and share insights with management, handle escalations or customer complaints effectively, and coordinate with the sales and marketing departments to align campaign strategies. It will be your responsibility to ensure compliance with company policies and call scripts while also monitoring and managing telemarketing CRM tools and databases. This is a full-time role that requires you to work in person.,

More Jobs at Plumeria international destination management pvt ltd

Telemarketing Executive

Kaloor, Kochi, Kerala

Experience: Not specified

INR 0 - 0 Lacs

Business Development Executive

India

Experience: Not specified

INR 0 - 0 Lacs

Holiday Packaging Executive

Kurla, Mumbai, Maharashtra

1.0 - 1.0 yrs

INR 0 - 0 Lacs

Travel Agent

Kurla, Mumbai, Maharashtra

1.0 - 1.0 yrs

INR 0 - 0 Lacs

Marketing Manager

India

Experience: Not specified

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Plumeria international destination management pvt ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Telemarketing Supervisor