Telemarketing Specialist

Company Description

Hearwell is a leading hearing–care network dedicated to delivering accurate diagnosis, personalized treatment, and world-class rehabilitation services. With a team of qualified audiologists, advanced diagnostic technology, and patient-focused protocols, we offer complete solutions including hearing assessments, hearing aids, speech therapy, pediatric therapy, and rehabilitation programs.

make hearing healthcare accessible, ethical, and outcome-driven for every individual and family we serve.

Role Description

This is a full-time on-site role located in Jalandhar for a Telemarketing Specialist. The role involves daily responsibilities such as making outbound calls to potential customers, generating leads, and following up on inquiries. The Telemarketing Specialist will provide excellent customer service, address customer concerns, and assist with sales-related queries to ensure customer satisfaction. The role requires effective communication to build meaningful customer relationships and contribute to the growth of the organization.

Qualifications

• Experience in Lead Generation and Sales
• Strong Communication and Customer Service skills
• Ability to provide effective Customer Support and resolve concerns efficiently
• Proficiency in managing and maintaining databases of leads and customer interactions
• Good organizational and time-management skills
• Ability to work collaboratively with the team and achieve targets
• Proficiency with customer relationship management (CRM) tools is a plus
• High school diploma or equivalent; a bachelor's degree is an advantage