996 Telecommunication Jobs - Page 20

WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. Role Summary The role is responsible for delivering excellent customer service via mail / voice / chat mediums, with an objective to provide resolution to the customers according to the guidelines provided by the client. Key Responsibilities Responsible for outstanding customer service via over Phone, Emails, Chat mediums Answers queries and provide resolutions in a respectful, helpful and responsive manner Takes action to provide client / customer delight being within established service standards Ability to present key points persuasively during verbal / non-verbal conversation, with an outcome of good customer reviews, repetition of the opportunity to service the customer Adjusts approaches and responses to reflect the urgency of situations and changing circumstances Is able to ethically upsell and cross sell a service / product to the customer Adherence to shift schedule, team meetings and training requirements Qualifications Undergraduate with minimum six months international call center voice / data experience (Post Graduates, B.E./B.Tech with no Exp in BPO industry will not be eligible) / Graduate Freshers Additional Information Skills Required Excellent spoken / Verbal communication skills Excellent customer service skills Taking responsibility for customer satisfaction and loyalty Demonstrated ability to multi-task to handle a large call volume efficiently, as well as mental alertness Ability to respond quickly and effectively in a fast-paced environment Disciplined and resourceful to meet business demands in a structured, virtual call center environment

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Performs specific and moderate portions of a broader assignment of an experienced engineer. Gathers and correlates basic engineering data using established and well-defined procedures. Works on detailed or routine engineering assignments involving calculations and relatively simple tests. Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignments. Identifies discrepancies in results. Provides guidance to entry level engineers. Performs work in accordance with agreed upon budget and schedule with little supervision. Independently performs all the tasks necessary to complete primary design elements for engineering works. Performance at this level requires developmental experience in a professional position. Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Electrical Engineers, UK) Minimum Overall 6+ years of work experience is preferred. Previous experience in design teams working for Grid Utilities (for e.g., National Grid, Transgrid, Powergrid etc.,) for Transmission Line Electrical design is highly desirable Exposure to International standards (IEC, IEEE, ANSI, Australian Standards and Middle East region codes and standards) is preferred Previous design experience working with Secondary Design for HV, MV Substations and Transmission Lines is preferable. Chartership or Fellowship with IET or equivalent is desirable Very good communication skills (Oral and Written) in English language is mandatory Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. Join us and let’s get started. #LI-FS1

JOB Description Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end-to-end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Only Graduates will be eligible. Skills and Ability Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision-making capability with focus on accuracy. Personal Attributes Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Computer Proficiency Should know basics of computers, Knowledge of Telecom basics Additional Comments Candidates should be open to a shift of 24x7. Mostly Night shifts Both side transportation will be provided as per company policy Split Week off and Split Week off and Holidays Pls share your cv on priya.chaudhary@techmahindra.com or 7906003308 (HR Nandni)

We are looking for ambitious and energetic executives for PCD pharma marketing Responsibilities: Promote and sell pharmaceutical products to healthcare professionals. Develop and maintain strong relationships with existing and potential clients. Achieve sales targets and expand market reach. Conduct market research to identify new business opportunities. Provide product information and presentations to clients. Stay updated with industry trends and product knowledge. Taking orders & planning for order and ensuring dispatches on time. Payment follow up with accounts dept. To sustain current business and add on new clients and get new products from them Cover and interact with all reputed Pharma Company Pharma MNCs in Pan India for their requirement of Pharmaceuticals Formulations. Skills: Pharmaceutical product knowledge-Tablet, Capsule and Ointment Sales and negotiation skills Market research Customer relationship management (CRM) Presentation skills Perks PF/ESI Health insurance\Accidental insurance Incentive

You are an Energetic, Passionate, and Innate Software Developer having excellent knowledge of designing and developing Embedded Linux based real time software applications You possess very good knowledge of Software Development, Design Patterns, OOPS concepts, Data Structures and Algorithms, Messages Queues, Multi-threading applications, Networking concepts and software security. You are competent to design, develop and deliver Software applications. You have exposure to design and development of SaaS Applications - Born in cloud - developed from scratch. Experience : 4+ Years Qualification : B.E/ B.tech/ M.E/ M.tech (EC, Electronics, Electronics & Telecommunication, Computer Engineering, CSE) Technical Skills Required : Hands-on experience of Programming language Embedded C and C or C++. Strong in Linux, command of Linux OS. Strong conceptual knowledge of Networking protocols. Good Knowledge understanding of Socket Programming, Message Queue, Multi-Threading, Data Structure. Practical exposure of embedded interfaces like UART, I2C, SPI, Communication Protocols etc. Strong troubleshooting, analytical & logical skills. Good to have Skills : Sound knowledge of BLE, Wifi, Fingerprint Sensor, RFID, Access Control System, Biometric Devices. How your day might look like Work with development teams and product managers to ideate a solution. Collaborate with analysts and developers to produce software designs. Formulate program specifications and basic prototypes. Transform software designs and specifications into high functioning code in the appropriate language. Integrate individual software solutions to higher level systems. Validate important design decisions that lead to technical debt or increase in project cost or delays in project deliveries. Increase the Velocity of development through operational excellence. It is expected to complete the given task on time.

0px> Who are we? In one sentence This role sits within Amdocs Global Delivery Openet unit, whose purpose is to ensure Amdocs customers current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state of the art solutions, which support our customer s successful transition to the world of 5G connectivity. What will your job look like? As a Lead Engineer, you will be an expert in our product, responsible for managing its deployment from start to finish. This role requires direct interaction with customers, guiding them on how our product can be tailored to meet their unique business needs. You will leverage the product s capabilities to create optimally customized solution designs, including end code and configurations. This role is crucial in ensuring that our solutions are aligned with customer needs and contribute significantly to their success. All you need is... - Analyze business requirements, perform impact assessments and effort estimations. - Collaborate with architects to perform scope breakdowns. - Support the design process via backlog management and guide towards definition of ready. 2 - Design, develop, debug, and maintain software customizations. Ensure code is well-designed, maintainable, scalable, and supportable. - Lead defect handling in a solution and provide technical input to project status - Collaborate with teams, participate in code reviews, and resolve interfacing issues. - Lead discussions related to the product and build relationships with internal teams - Have a proven track record of delivering complex integration project to multiple customers. - Experience working with high performance real time multi-threaded microservices - Practical exposure to Java, DevOps pipelines and Kubernetes. - Working knowledge of TCP/IP and HTTP protocols. - Structured programming experience: course work plus commercial, with advanced experience in for example Java. - Possess a relevant degree in computer science or software engineering and demonstrate a curiosity to learn more. We would love it if you had: - Various year s commercial experience within a telecommunication environment. - Working experience in the charging or policy telecom domain. - An ability to influence key stakeholders and get buy in on technical decisions - A positive, solution-focused attitude and you aren t afraid of a challenge - Practical experience with genAI, code assistants to supporting your daily tasks - Exposure to Diameter - Understand architecture patterns in Geo-redundancy, Failover, Failure, Robustness handling Why you will love this job: hy you will love this job? You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you! You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development You will have the opportunity to work in multinational environment for the global market leader in its field

0px> Who are we? In one sentence This role sits within Amdocs Global Delivery Openet unit, whose purpose is to ensure Amdocs customers current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state of the art solutions, which support our customer s successful transition to the world of 5G connectivity. What will your job look like? As a Lead Engineer, you will be an expert in our product, responsible for managing its deployment from start to finish. This role requires direct interaction with customers, guiding them on how our product can be tailored to meet their unique business needs. You will leverage the product s capabilities to create optimally customized solution designs, including end code and configurations. This role is crucial in ensuring that our solutions are aligned with customer needs and contribute significantly to their success. All you need is... - Analyze business requirements, perform impact assessments and effort estimations. - Collaborate with architects to perform scope breakdowns. - Support the design process via backlog management and guide towards definition of ready. 2 - Design, develop, debug, and maintain software customizations. Ensure code is well-designed, maintainable, scalable, and supportable. - Lead defect handling in a solution and provide technical input to project status - Collaborate with teams, participate in code reviews, and resolve interfacing issues. - Lead discussions related to the product and build relationships with internal teams - Have a proven track record of delivering complex integration project to multiple customers. - Experience working with high performance real time multi-threaded microservices - Practical exposure to Java, DevOps pipelines and Kubernetes. - Working knowledge of TCP/IP and HTTP protocols. - Structured programming experience: course work plus commercial, with advanced experience in for example Java. - Possess a relevant degree in computer science or software engineering and demonstrate a curiosity to learn more. We would love it if you had: - Various year s commercial experience within a telecommunication environment. - Working experience in the charging or policy telecom domain. - An ability to influence key stakeholders and get buy in on technical decisions - A positive, solution-focused attitude and you aren t afraid of a challenge - Practical experience with genAI, code assistants to supporting your daily tasks - Exposure to Diameter - Understand architecture patterns in Geo-redundancy, Failover, Failure, Robustness handling Why you will love this job: hy you will love this job? You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you! You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development You will have the opportunity to work in multinational environment for the global market leader in its field

Domain- Telecom Location- Pune Exp- 10-15 years Shift- US Canadian Interested candidates pls share CVs at: RP00872073@TechMahindra.com •Create training and development programs / plans for specific LOB •Coach and develop a team of trainers with optimum efficiency •Handle ad-hoc training requests for multiple accounts •Participate in client calls representing TechM •Consolidate, maintain and share training data with internal and external stake holders •Oversee Training Batch audits / observation session and share constructive feedback •Driving Behavioral training sessions as and when required •Own, creation and regular update of training SOPs based on various quality standards •Review Trainers reporting to them regularly and share constructive documented feedback •Driving and participating in projects, performance improvement and cost reduction initiatives • Participate and drive participation of training team in CSR activities •Design knowledge transfer, shadow and primary support for Transition of new LOBs •Design, implement, maintain and improve Knowledge Management process for Telecom accounts •Co-ordinate with support functions such as HR, CS, TIM, Asset to resolve New Hire queries and close the issues highlighted by Project spocs aligned for training. •Ensure that New Hires report on Day 1 and gets aligned with their respective TechM Project spocs aligned for training. •Participate in both external and internal reviews as per the requirement and share insights as per the requirement to support the team leads and Operation manager. •Understand & mitigate any concerns which are causing delay in engagement progressions. Pick up & drive towards the smooth closure of escalated engagements. •Share best practices, feedback, and suggestions for improvement with TechM team.

NoC Engineer L1 Support Overall 2- 3 years of relevant experience in IT / Telecom Domain Key Responsibilities: Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams Qualification Bachelor s degree in computer science, Electronics and Telecommunication engineering, or a similar field. Extensive experience working as an NOC engineer. Experience deploying, managing, and troubleshooting network infrastructures. Excellent troubleshooting skills. Ready to work shifts and flexible hours. Good written and verbal communication skills. Manage effective co-ordination with Onshore teams

JOB Role- Responsible for generation of revenues through sale of CASA and Third Party Products like Insurance, Mutual Funds, Online Trading, Demat Accounts etc. through the Sales Channel. Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics. Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams Experience in handling large team. Background in order of preference Banking Financial Service FMCG / Tele Communication JOB Requirement- Excellent written and oral communication skills MBA/GraduateMinimum work exp. – 4 years

To execute project as per approved drawing with proper supervision and planning. To submit daily manpower report to clients HO. To prepare check indent for material requirement. To have liaison with clients / consultants on technical matter. To prepare the erection schedule of CCTV, Access system, PA, FAS, etc. as per scope of work. To ensure good quality of work, time to time measurement of works carried out and maintaining proper records. Certification of measurements by consultants/clients To assist in preparation of as built drawings. To reconcile the materials for preparing final bill. To maintain all project related documents for closing operation. All other work assigned by the company from time to time

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE B Tech M Tech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities:- Provide ongoing support to clients, acting as the interface between the client and the system or application.- Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge.- Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications.- Stay updated with the latest advancements in Wireless Technologies Operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in Wireless Technologies Operations.- Good To Have Skills: Knowledge of Cloud Technologies and Application Support.- Strong understanding of system and application support, including deep product knowledge.- Experience in collaborating with cross-functional teams to ensure the smooth functioning of systems and applications.- Solid grasp of the latest advancements in Wireless Technologies Operations, including innovative approaches for sustained competitive advantage. Additional Information:- The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Pune office. Qualification BE B Tech M Tech

The IT Strategy Consultant Join our team in Technology Strategy for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Capability Network I Areas of Work: Tech M&A, Digital, Cloud, IT Strategy I Level: Manager | Location: Bangalore/Gurgaon/Mumbai/Pune/Chennai/Hyderabad/Kolkata | Years of Exp: 10 to 15 years Explore an Exciting Career at Accenture Do you believe in creating an impactAre you a problem solver who enjoys working on transformative strategies for global clientsAre you passionate about being part of an inclusive, diverse and collaborative culture Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of Accenture Strategy and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. We provide you with a great learning ground, deep-rooted in IT Strategy , where you will get an opportunity to advice and work with our key global clients, driving end-to-end transformative strategic value and business growth. As a part of this high performing team, these are some of the initiatives you will drive: Transaction Advisory and Strategy (Tech): Lead and support M&A transactions (Carve Outs / Separation / Mergers/ Integrations) with a focus on the technology sector, including IT infrastructure, software, cybersecurity, cloud computing, SaaS, AI, and emerging tech trends. IT Due Diligence and Financial and Financial Analysis: Manage and lead IT due diligence processes, evaluating financial, operational, technological, and legal aspects of technology companies / organizations being considered for acquisition. Industry & Technology Infrastructure Assessment: Understanding of client technology operations to grasp the context of global, industry, economic, technology, and social trends Draw Roadmaps for IT implementations: Pinpoint the right data-driven Digital, IT or Cloud technology strategy solutions for practical implementation road maps Monitor Digital, IT & Cloud Strategy: Managing change, monitoring, and gauging processes, and taking remedial steps Bring your best skills forward to excel in the role: Leverage your deep experience across technology strategy areas such as tech M&A Advisory, IT Separation / Integration Planning / Execution, Digital & Technology Strategy, Operating Model Design, Agile Operating Model Design, Workforce Transformation, Sourcing Strategy, IT Shared Services Strategy, Process Transformation, Value case/ business case formulation, Enterprise Architecture and Application Portfolio Strategy Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends. Understand and deploy the key value drivers of a business , how they impact the scope and approach of the engagement Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Read more about us. The rise of forerunners Recent Blogs Qualification Your experience counts! MBA from a tier 1 institute Your prior experience- 5 8 years of M&A Advisory, Strategy Consulting or Investment banking experience Experience in the example offerings:M&A advisory (tech), Separation planning & execution, Integration Planning & Execution, IT Due Diligence, Experience in at least 2 of the example offerings:Tech Strategy, Tech Operating Models, IT Shared Services Strategy, Cloud Transformation, Industry & New Technology, Technology ROI/Cost Take Out, Modern Architecture, Data-Driven Enterprise 3+ years of experience in financial modeling, valuation analysis, scenario testing and writing business cases (quantitative and qualitative) to support strategic business initiatives, process improvement initiatives, or IT transformation 2+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations Good knowledge of technology and enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Exposure to industry frameworks e.g. TOGAF, DODAF desirable but not essential Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.

Solutions Architect -Telecom Experience - 10+ Years (Contact Center Deals) Domain - Telecom Location - Anywhere in India Qualification & Experience Graduate/Post Grad with 7 to 12 years of experience in Telecom. Excellent verbal, written, and interpersonal communication skills Strong PC skills: Word, Excel and PowerPoint Superb organizational and time management skills. Work on multiple projects simultaneously, adhering to deliverable deadlines Results oriented, strong sense of urgency, proactive and flexible Strategic and analytical thinker who can collect and analyze data to make appropriate process/business decisions/recommendations Ability to adapt quickly and frequently to changing priorities Strong interpersonal and relationship management skills Research oriented, comes up with solutions tailored to addressing specific problems/ needs Must demonstrate good judgment and pragmatic approach to delivering solutions that optimizes activities across company needs, business constraints and business realities Willingness to travel and manage work life balance Ability to create compelling proposals Should be outcome oriented Should be able to identify the unstated needs and propose impactful solutions Responsibilities Strong experience in building proposal for Telecom pursuits and other artefacts for telecom support across all verticals. Consulting experience and perform As-is analysis and provide To-be recommendations based on customers functional requirements, Service Levels, evaluate Contact Centre Solutions and Automation toolsets to provide end-to-end solution. Hands on experience in designing Telecom Contact Centre Solutions Participate and/or lead discussions prospective client meetings, due-diligence sessions, presentations, conference calls, and collaborative solution whiteboard sessions in order to provide differentiation of solution proposed by Tech Mahindra. Understands the various pricing models available and assists team in analysis to improve the financials of the engagement. Participate in client and internal discussions to understand the problems faced by the customer and articulate the same to the internal stakeholders. Define and document the problem and get customer agreement. Bring in best practices from the industry. Reviews and validates FTE estimates for a project and guides WFM team to ensure correct sizing of the work. Organize, document and review work items scope from a technical view point and approach to ensure completeness and consistency in scoping of project. Provide inputs for contracting and deal negotiations in relevant sections like SLA, Assumptions, Dependencies, etc. in the MSA/SOW. Interacts with vendors/alliances and internal domain experts to understand the complimentary offering/products/IP/Solutions in order to leverage partner technologies and solutions. Provides domain consultation to Pre-Sales, participates in proposal activities & discussions with customer and client visits as SME. Participates in POC, Architects and validates complex technical solution when required. Performs the competitive analysis of products and offerings under guidance in order to provide input on the service offering and input on suitable customers for pursuits. Evangelizes Tech Mahindra Brand in specific areas by anchoring White Papers or submission to analyst forums to strengthen competency / expertise in domain. Indicative Key Result Areas Customer: On time submission of solution based on Bid plan Win ratio Process : Quality Audit for Bids submitted 100% compliance on in-life review as well as post submission audit People: Number of knowledges sharing sessions / Domain training sessions attended 2 per quarter Conduct knowledge sharing sessions for fellow team members 1 per quarter Finance Accurate commercials submitted to sales on opportunity with approvals mandated by approval matrix – 100% compliance.

The IT Strategy Consultant Join our team in Technology Strategy for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Capability Network I Areas of Work: Digital, Cloud & IT Strategy I Level: Manager | Location: Bangalore/Gurgaon/Mumbai/Pune/Chennai/Hyderabad/Kolkata | Years of Exp: 10 to 15 years Explore an Exciting Career at Accenture Do you believe in creating an impactAre you a problem solver who enjoys working on transformative strategies for global clientsAre you passionate about being part of an inclusive, diverse and collaborative culture Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of Accenture Strategy and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. We provide you with a great learning ground, deep-rooted in IT Strategy , where you will get an opportunity to advice and work with our key global clients, driving end-to-end transformative strategic value and business growth. As a part of this high performing team, these are some of the initiatives you will drive: Industry & Technology Infrastructure Assessment: Understanding of client technology operations to grasp the context of global, industry, economic, technology, and social trends Draw Roadmaps for IT implementations: Pinpoint the right data-driven Digital, IT or Cloud technology strategy solutions for practical implementation road maps Monitor Digital, IT & Cloud Strategy: Managing change, monitoring, and gauging processes, and taking remedial steps Bring your best skills forward to excel in the role: Leverage your deep experience across technology strategy areas such as Digital & Technology Strategy, Operating Model Design, Agile Operating Model Design, Workforce Transformation, Sourcing Strategy, IT Shared Services Strategy, Process Transformation, Value case/ business case formulation, Enterprise Architecture and Application Portfolio Strategy Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends. Understand and deploy the key value drivers of a business , how they impact the scope and approach of the engagement Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Read more about us. The rise of forerunners Recent Blogs Qualification Your experience counts! MBA from a tier 1 institute Your prior experience- 5 8 years of Strategy Consulting experience at a consulting firm Experience in at least 2 of the example offerings:Tech Strategy, Tech Operating Models, IT Shared Services Strategy, Cloud Transformation, Industry & New Technology, Technology ROI/Cost Take Out, Modern Architecture, Data-Driven Enterprise 3+ years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives, process improvement initiatives, or IT transformation 2+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations Good knowledge of technology and enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Exposure to industry frameworks e.g. TOGAF, DODAF desirable but not essential Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.

Preparation of IO list, and TAG list with comments. Preparation of hardware configuration & networking scheme. Program development as per the sequence of operation finalized. Programming of drives. Panel testing PLC, DRIVE, HMI, PC. Hardware testing Pre-commissioning & commissioning at site. Attending service & AMC calls. All other responsibilities are given to you from time to time by your reporting manager/organization.

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Key Responsibilities: - Billing Preparation & Submission: - Prepare Running Account (RA) Bills, Milestone-based Invoices and Final Bills based on project progress Compile supporting documents JMC (Joint Measurement Certificate), BOQ-wise summary, test reports and site sign-offs. Coordinate with Project/site teams for progress data and billing certification. Ensure compliance with contact terms and Rates Apply applicable taxes (GST, TDS, WCT) & upload invoices to Customer portal (If required). Billing Compliance & Documentation : - Ensure all bills meet customer audit requirement & contract clauses. Prepare & maintain :- Billing register, Site-wise billing tracker, Invoice-wise dispatch & acknowledgement record. Ensure timely submission of bills to Customer & follow-up for certification. Preparation report & deviation statement for amendment in BOQ. Monitoring of unbilled Stock & WIP for prompt billing and inventory control. Revenue Recognition & MIS:- Coordinate with accounts/finance to ensure revenue recognized on billed milestone. Maintain detailed billing status reports (Raised, Certificate, paid & Pending) Track billing vs plan and highlight delays or discrepancies. Candidate Requirements: - Education: - Graduate/Post Graduate (Preferred MBA or M. Com) Experience: 5+ years in Customer billing rolls in EPC infrastructure or telecom project. Strong knowledge of tax rules (GST & TDS), Invoice formats and work certification procedures. Software Skill: -ERP (Oracle/SAP) & MS Excel. Other Skill:- Attention to details, record-keeping, communication and team coordination. Preferred Background: - Experience with rural broadband projects. Familiarity with Gov billing documentation & process. Understanding of EPC contract, LD clauses, Price escalation & variatiosn.

Job Title - GN-Comms & Media -Mobile Private Networks Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A, NonSTPI Must-have skills: Intelligent Networks Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for: Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks Business Development: Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Support proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Diversity Candidates preferred Candidate should have 1-6 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM, ITIL, SID, TAM or similar is good to have Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries Communications, Media & Entertainment. Communications Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Experience Must-Haves Experience in building 5G network strategy, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning etc. Experience of working in multi-vendor and multi-technology ecosystem In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, SD-WAN Good understanding of Private Network KPI definitions and measurement Good understanding of network generations, architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN and Applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations Processes, tools, operating model etc. Familiarity with microservices and CNCF services Basic understanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree or 15 years of Full time education Summary :Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any degree / 15 years of Full time education Qualification Any degree or 15 years of Full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Conduct root cause analysis for recurring issues and implement preventive measures.- Develop and maintain technical documentation for troubleshooting and knowledge sharing.- Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Wireless Technologies Operations.- Strong understanding of network protocols and wireless communication standards.- Experience in troubleshooting and resolving wireless network issues.- Knowledge of network security principles and best practices.- Familiarity with network monitoring tools and performance optimization techniques. Additional Information:- The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

JR: R00210470 Experience: 14-16Years Educational Qualification: Any Degree --------------------------------------------------------------------- Job Title - S&C GN - Tech Strategy- AI / Gen AI Strategy - Senior Manager Management Level: 6-Senior Manager Location: Bengaluru, BDC7A Must-have skills: Artificial Intelligence for IT Operations (AIOps) Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of Accenture Strategy and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. As part of this high performing team, you will work on the scaling AIand the data that fuels it allto power every single person and every single process. You will part of our global team of experts who work on the right scalable solutions and services that help clients achieve your business objectives faster. Business Transformation: Assessment of AI potential and development of use cases that can transform business Proof of Concepts :Help design POCs and high-level solutions using AI or Gen AI analytics solutions to derive insights from data. Formulation of Guiding Principles and Components: Assessing impact to clients technology landscape/ architecture and ensuring formulation of relevant guiding principles and platform components. Product and Frameworks :Evaluate existing AI & Gen AI products and frameworks available and develop options for proposed solutions. Bring your best skills forward to excel in the role: Leverage your knowledge of technology trends across Data and AI and how they can be applied to address real world problems and opportunities. Interact with client stakeholders to understand their AI problems, priority use-cases, define a problem statement, understand the scope of the engagement, and also drive projects to deliver value to the client Design & guide development of Enterprise wide AI & Gen AI strategy for our clients Through your expertise and experience, guide your team to suggest the right solutions to meet the needs of clients and help draw up practical implementation road maps that position them for long-term success Benchmark against global research benchmarks and leading industry peers to understand current & recommend AI & Gen AI solutions Conduct discovery workshops and design sessions to elicit AI & Gen AI opportunities & client pain areas. Utilize strong expertise & certification in any of the AI & Gen AI Cloud platforms Google, Azure or AWS, in areas such as Machine Learning, NLP, Generative AI etc. Collaborate with business experts for business understanding, working with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. Have a deep understanding of the Responsible AI & Gen AI framework as well as tools to engage the client in meaningful discussions and steer towards the right recommendation Define an AI use case driven value realization framework and define business cases relevant to the client industry Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Read more about us. The rise of forerunners Recent Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Excellent understanding of Traditional AI, Gen AI, Agentic AI and Advanced Cognitive methods to derive insights and actions Good working knowledge in formulation of relevant guiding principles and platform components with expertise in Responsible AI frameworks is highly preferred 3+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & AI strategy recommendations as well as developing POCs Deep Understanding of data supply chain and building value realization framework for Data & AI transformations Mandatory knowledge of IT & Enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Cloud AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience:14-16Years Educational Qualification: Any Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information-Certification on Cloud Technology Experience :2 to 4 years Education:Any Degree or 15 year fulltime education Qualification Any degree 15 years of Full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems Summary :As a Service Assurance Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements.- Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics.- Assist in quality management reviews and ensure all business and design requirements are met.- Educate stakeholders to ensure a complete understanding of the designs.- Provide guidance and support to the project team on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment.- Good To Have Skills: Experience in business process design and implementation.- Strong understanding of business process management and improvement methodologies.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Experience in project management and delivery.- Solid grasp of quality management principles and practices. Additional Information:- The candidate should have a minimum of 5 years of experience in Service Assurance.- The ideal candidate will possess a strong educational background in business process management, information technology, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems