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3.0 - 7.0 years

9 - 13 Lacs

Bengaluru

Work from Office

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Take full ownership of client reported incidents, understanding business and technical impacts on clients. Formulate technical and application solutions according to contractual Service Level Agreements with clients. Be able to manage and resolve highly complex issues, acting as a liaison between engineering and consulting teams. Assume a leadership role with clear effective communication when working with clients to resolve issues. Maintain and determine ways to improve the customer experience, demonstrating a strong client-focus. Formulate changes to FICO products and services to reduce client impact. On-board customers to FICOs support portal and process. Manage work assignments, priorities, and schedules with input from management. Act as the intermediary between internal/external clients and management and be the point of escalation. Co-ordinate across other FICO products, platforms, and functions to ensure a seamless client experience. Understand commercial and relationship impacts to FICO when dealing with clients. Advocate as a change agent, to drive improvements across the support function. Be available for On-Call duties where required. Support Cloud and on-premise deployments of the FICO Decision Modeler, and User Interfaces (UI), using supported technologies. What Were Seeking Basic concepts of Java & Object Oriented Concepts. Linux commands, any APM monitoring tools (AppD preferred), Kibana. Knowledge of Webservices (RESt/SOAP). Basic knowledge of reading heap, thread dumps and databases trace files. Excellent customer interaction skills and fluent in English. Excellent verbal and written skills. Ability to prioritize and manage multiple incidents. Be able to work under pressure. Exposure to AWS or any cloud related technologies, Docker, Kubernetes & kubectl. Good understanding in troubleshooting multi-tier enterprise applications and SaaS solutions. Proficiency in tuning applications. Ability to prioritize and manage multiple incidents Be able to work under pressure. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

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3.0 - 7.0 years

11 - 15 Lacs

Bengaluru

Work from Office

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity We are seeking a senior software engineer (skilled in back-end/C++) to contribute to the technical development of an analytic decisioning platform. You will be part of a highly energetic team of software engineers to create the next generation software platform for FICOs feature management capabilities. This role involves contributing on a backend engineering team responsible for feature processing of high-volume low latency decisioning and analytics execution. These capabilities embody patented and unique market value that drives critical business value in a high growth area. This opportunity offers a unique leadership role to work with cutting edge technology applied to one-of-a-kind business problems." VP, Software Engineering. What Youll Contribute Work closely with product managers to understand priorities and usage scenarios of product features. Collaborate with user experience personnel to understand personas within usage scenarios. Work with architects to drive the design for your software platform capability. Collaborate within working groups of software engineers to follow software engineering standards, guidance, and processes. Continuously improve engineering practices for the software platform to support efficiency, reliability, and serviceability goals. Assist research, case studies and prototypes on technologies to ensure the software platform remains the leading analytic decisioning platform. Coach other software engineers on creating their domain designs. Collaborate with QA engineers to design and implement non-functional tests. What Were Seeking Bachelors/Masters degree in Computer Science or related discipline. 10+ years of experience in designing, building, deploying, and operating commercial software that integrates sophisticated AI & ML stateful algorithms executing in low milliseconds. Experience with commercial software that covers the entire life cycle of intelligence execution, from authoring to execution to observing. 10+ years of experience in building sophisticated runtimes in C++. Ability to define and drive design transformation to an end state that is based on simplicity, modern software design patterns, open-source software, and cloud environments. Technical expertise across all deployment models on public cloud, private cloud, and on-premises infrastructure. Experience creating, documenting, and communicating software designs for complex products. Skilled in domain-driven, event-driven, and microservice architectures. Proficient in building, tracking, and communicating plans within agile processes. Experience supporting production software deployments. Proficient with commercial software product processes. Experience with multiple public cloud technologies is a plus, e.g., AWS, Google, Azure. Experience with Kubernetes, including its control plane, ecosystem, and Docker is a plus. CMake experiences are beneficial. Preferred experience using artificial intelligence and machine learning technologies. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

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1.0 - 5.0 years

8 - 12 Lacs

Bengaluru

Work from Office

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio. Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Product/Customer support for global clients. Manage the flow of customers incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. Triage and escalate incidents in a timely manner according to standard operating procedures. Act as a liaison between engineering and consulting teams to resolve incidents. Maintain and determine ways to improve the customer experience and always demonstrating a strong client-focus with professional communication. Maintaining timely, complete and accurate problem status data, resolving routine and complex end-user problems in assigned product areas. Providing technical upgrade services on these solutions and assisting colleagues involved with prospects or new client implementations. You will be using/ working on these skillsLinux, SQL, API, basic networking knowledge, Java, Kubernetes What Were Seeking Bachelors degree or equivalent. Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Good customer-facing skills in general to handle phone and emails of clients. Good understanding about enterprise level application support and infrastructure support. Good knowledge on cloud platform. Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. Ability to prioritize and manage multiple incidents. Demonstrated ability to interact with diverse customer base successfully. Knowledge/prior exposure to incident/problem/change management. Understanding of ITIL framework. Knowledge of AWS concepts. Fluency in English. Excellent written and verbal skills. Willing to participate on-call rotation to support after hours/weekend. Need to have skillsLinux, SQL, API, basic networking knowledge, Java, Kubernetes Nice to have skillsKafka, Cassandra, AWS, Elasticsearch/kibana, Python, SAML 2.0, Okta, Git Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

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8.0 - 13.0 years

14 - 18 Lacs

Bengaluru

Work from Office

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity We are seeking a senior software engineer (skilled in back-end/C++) to contribute to the technical development of an analytic decisioning platform. You will be part of a highly energetic team of software engineers to create the next generation software platform for FICOs feature management capabilities. This role involves contributing on a backend engineering team responsible for feature processing of high-volume low latency decisioning and analytics execution. These capabilities embody patented and unique market value that drives critical business value in a high growth area. This opportunity offers a unique leadership role to work with cutting edge technology applied to one-of-a-kind business problems." VP, Software Engineering. What Youll Contribute Work closely with product managers to understand priorities and usage scenarios of product features. Collaborate with user experience personnel to understand personas within usage scenarios. Work with architects to drive the design for your software platform capability. Collaborate within working groups of software engineers to follow software engineering standards, guidance, and processes. Continuously improve engineering practices for the software platform to support efficiency, reliability, and serviceability goals. Assist research, case studies and prototypes on technologies to ensure the software platform remains the leading analytic decisioning platform. Coach other software engineers on creating their domain designs. Collaborate with QA engineers to design and implement non-functional tests. What Were Seeking Bachelors/Masters degree in Computer Science or related discipline. 8+ years of experience in designing, building, deploying, and operating commercial software that integrates sophisticated AI & ML stateful algorithms executing in low milliseconds. Experience with commercial software that covers the entire life cycle of intelligence execution, from authoring to execution to observing. 8+ years of experience in building sophisticated runtimes in C++. Ability to define and drive design transformation to an end state that is based on simplicity, modern software design patterns, open-source software, and cloud environments. Technical expertise across all deployment models on public cloud, private cloud, and on-premises infrastructure. Experience creating, documenting, and communicating software designs for complex products. Skilled in domain-driven, event-driven, and microservice architectures. Proficient in building, tracking, and communicating plans within agile processes. Experience supporting production software deployments. Proficient with commercial software product processes. Experience with multiple public cloud technologies is a plus, e.g., AWS, Google, Azure. Experience with Kubernetes, including its control plane, ecosystem, and Docker is a plus. CMake experiences are beneficial. Preferred experience using artificial intelligence and machine learning technologies. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

WNS (Holdings) Limited (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join usWe promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS. Key Profiles Hiring ForVoice/Non-Voice/Chat/Blended/AML/KYC/Mortgage Qualifications Grad/Under Grad Additional Information NA

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1.0 - 3.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

Role & responsibilities 1. To receive calls for enquiries, appointment, internal or external call transfer, Emergency, complaints or suggestions. 2. To give, cancel or reschedule appointment and to do entry for the same in EMR (Software). 3. To inform OPD staff about the appointments, cancellation or rescheduling of appointments. 4. To call back for enquiries and to turn up the patient into IP or OP for further treatment. 5. To call back to patients who have cancelled their appointment and reschedule their appointment or visit. 6. To make internal call transfer. 7. Responsible for emergency code announcement and to contact the key responsible person for codes in define time. 8. To maintain the enquires in software. Interested candidates can DM on 6359603615 alternatively can email with updated resume on hr@kdhospital.co.in

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7.0 - 10.0 years

15 - 19 Lacs

Bengaluru

Work from Office

As a Test Architect at Nokia, you will play a critical role in outstanding Product & Customer Security features within our dynamic, innovative team. You will guide the testing of security and privacy aspects across our Signaling & Subscriber products while ensuring compliance with industry standards. Work closely with R&D, Product Management, and Customer teams, you'll help shape strategic outcome and drive improvements to enhance security measures. You have: 7+ years of experience in software functional and non-functional testing within Telecommunications Networks. Experience with vulnerability management tools, e.g., VAMS. Good working knowledge in CSD, PCRF, VOLTE, SDL, OneNDS, DRA, SCP, BSF, SEPP within 4G/5G core technologies. Expertise with scripting and tracing tools (e.g., Wireshark, tShark). It would be nice if you also had: Knowledge of cloud, containerization, and related security aspects,security architecture of products. Certification in Security Management. Exposure to SAFe agile methodologies. Drive the development and implementation of Product & Customer Security features to enhance efficiency and reliability. Conduct comprehensive security risk assessments and detailed vulnerabilities in Signaling & Subscriber products. Develop automated tools and frameworks to streamline the security development process. Shape strategic decisions by analyzing requirements and contributing to system architecture with cloud-native solutions. Lead efforts to mitigate security threats and improve R&D processes from a security perspective.

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15.0 - 20.0 years

15 - 19 Lacs

Bengaluru

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As an Engineering Manager, you will lead a team of engineers responsible for building a robust Cloud Native 5G Core (CSD, NPC) and evolving 3G and 4G products towards a cloud-native architecture. You will be collaborating closely with Architects, Product Owners, and System Verification engineers to set clear goals for your team and provide guidance throughout the development process. You will be responsible for leading the design, development, and deployment of cloud-native solutions for both 5G and legacy networks. You have: Bachelor's or equivalent degree with 15+ years of experience in Telecommunication. 9+ years of experience working with Agile frameworks like Scrum and Kanban, along with continuous delivery practices. 5+ years of direct experience leading teams in the development of Telecommunication Software products. It would be nice if you also had: Experience in areas like cloud technologies, DevOps, or specific network technologies would be beneficial. Lead and manage a team of highly skilled developers and testers, ensuring optimal resource allocation and utilization. Set clear goals and objectives for the team, providing guidance and support to achieve them. Motivate and mentor team members, fostering their growth and development to reach their full potential. Thrive in a fast-paced environment, adapting to evolving challenges while maintaining control and achieving committed goals. Lead large teams in the development of products and their architecture, incorporating cloud-native principles and microservices.

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5.0 - 8.0 years

11 - 15 Lacs

Bengaluru

Work from Office

As a System Test Professional at Nokia, you will play a critical role in outstanding Product & Customer Security features within our dynamic, innovative team. You will guide the testing of security and privacy aspects across our Signaling & Subscriber products while ensuring compliance with industry standards. Work closely with R&D, Product Management, and Customer teams, you'll help shape strategic outcome and drive improvements to enhance security measures. You have: 7+ years of experience in software functional and non-functional testing within Telecommunications Networks. Experience with vulnerability management tools, e.g., VAMS. Good working knowledge in CSD, PCRF, VOLTE, SDL, OneNDS, DRA, SCP, BSF, SEPP within 4G/5G core technologies. Expertise with scripting and tracing tools (e.g., Wireshark, tShark). It would be nice if you also had: Knowledge of cloud, containerization, and related security aspects,security architecture of products. Certification in Security Management. Exposure to SAFe agile methodologies. Drive the development and implementation of Product & Customer Security features to enhance efficiency and reliability. Conduct comprehensive security risk assessments and detailed vulnerabilities in Signaling & Subscriber products. Develop automated tools and frameworks to streamline the security development process. Shape strategic decisions by analyzing requirements and contributing to system architecture with cloud-native solutions. Lead efforts to mitigate security threats and improve R&D processes from a security perspective.

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5.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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The Customer Documentation Developer is responsible for independently creating high-quality, user-centric technical documentation for complex optical networking products. This role involves collaborating with cross-functional teams, managing documentation schedules, and delivering web-based contentincluding API documentationaligned with Agile and DevOps practices, while adhering to structured writing and corporate quality standards. You have: 5-7 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain. Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC). Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw). Hands-on experience with API documentation, including integration into customer-facing technical content. Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence. Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables. It would be nice if you also have: Working knowledge of basic UNIX and scripting for interacting with development/test environments. Experience with single-sourcing strategies and content management systems for scalable content development. Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles. Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines. Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation. Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw). Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles. Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates. Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability. Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

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2.0 - 4.0 years

12 - 17 Lacs

Bengaluru

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This role specializes in managing the entire software lifecycle, including design, testing, and troubleshooting. It focuses on staying updated on emerging technologies and applying knowledge to enhance telecom and networking solutions. The role excels in leading teams and ensuring efficient project delivery in collaboration with multi-site teams. You have: Graduate or Postgraduate in Engineering stream with 2 to 4 years of experience in J2EE development. Hands-on experience in troubleshooting applications on the J2EE platform, applying best practices in coding, debugging, and optimization. Knowledge of telecommunications and networking technologies. Experience with modern tools and technologies such as OSGi, Microservices, Kubernetes, and Elasticsearch, with a passion for staying ahead of industry trends. It would be nice if you also had: Knowledge of cloud-based solutions and DevOps practices. Understanding of the software development life cycle (SDLC). Integrate emerging technologies such as Microservices, Kubernetes, and Elasticsearch, contributing to the enhancement of solutions while expanding knowledge of cutting-edge technologies. Lead the team by applying technical leadership skills to ensure on-time, high-quality project deliveries, while mentoring and guiding junior team members. Utilize effective communication skills to foster collaboration with cross-functional teams, stakeholders, and multi-site teams, ensuring smooth project execution. Leverage a strong understanding of telecommunication and networking technologies to develop solutions tailored for these sectors. Apply knowledge of the software development lifecycle to streamline processes, ensuring high-quality and efficient software delivery. Continue to expand expertise in IDEs, testing frameworks, defect tracking tools, and version control systems to support quality-driven development. Optimize the development process and ensure faster, more reliable deployments through experience in cloud-based solution development and contributions to DevOps practices. Support the development of CI/CD pipelines, optimizing the software delivery process by automating key tasks and reducing time to market.

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5.0 - 10.0 years

10 - 14 Lacs

Noida

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As an Associate Consultant in the Cloud & Automation domain, you will help telecom clients automate cloud operations using AI and industry best practices. You will analyze requirements, design cloud automation solutions, and develop technical documentation. Collaborating with cross-functional teams, you will support solution delivery, cloud lifecycle management, and operations automation while staying ahead of industry trends to drive innovation. You Have: Bachelor's degree in Computer Science, Engineering, or a related field (preferred) with 5+ years of experience in telecom Cloud automation or a related role. In-depth knowledge of cloud lifecycle management (CI/CD, GIT, Repo) and skilled in the latest AI advances in telecom, especially in Cloud LCM and Operations automation. Strong understanding of telecommunications network architecture, technologies, and domain knowledge in Telecom Core networks. Familiar with industry standards and frameworks (TM Forum Open APIs, eTOM). It would be nice if you also had: Proficient in open-source tools used in Cloud lifecycle management automation, with excellent analytical and problem-solving skills. Effective communication and collaboration skills, with the ability to work independently and as part of a team. Analyze client requirements and identify opportunities for improvement within their cloud automation landscape. Design and implement solutions that leverage industry best practices and standards (TM Forum, ETSI, 3GPP). Develop technical documentation, including requirement specifications, architecture diagrams, high-level designs (HLDs), and low-level designs (LLDs). Work closely with cross-functional teams (development, operations, sales) to ensure successful project delivery. Stay up-to-date on the latest trends and innovations in the telecom automation domain, including operations automation. Provide ongoing support to clients after solution implementation.

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4.0 - 9.0 years

14 - 18 Lacs

Pune

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Project description Sr. Telecommunication Consultant role is a key position within the Optum Technology IT Group. The Telecommunication Consultant functions as a project team member within the Real Estate Voice Services Group. This position leads Real Estate Voice Services related projects across all Optum and UnitedHealth Group. Responsibilities Overall accountability for project execution for assigned projects within the Optum Technology IT Group for Real Estate Voice Services. Drive deliverables to meet project deadlines / milestones. Track and update project plans and documentation. Identify and report issues with the project. Mitigate identified issues. Engage resources (management, service vendors, business segment leads, etc.) for project assignments. Single point of contact for all project IT vendors/providers. Determine requirements through interface with customer, corporate real estate and adherence to corporate standards. Create and submit engagement documentation for voice/data network, cabling, and server infrastructure. Interface with construction trades as necessary to ensure MDF/IDF construction to UHG design standards. Document weekly status reports including project progress, key milestones, and tasks accomplished, etc. Host weekly status call with project team. Work within Optum Technology IT Group processes f Skills Must have 4+ years of experience Hands on Cisco Call Manager, Unity and UCCX experience Sound technical knowledge in deployments of these platforms (new sites, remodels/refreshes, move and decommissions) Moves, Adds, Changes, Deletions in single and bulk format Extreme knowledge of the BAT tool (bulk administration tool) Configuration of user features such as speed dials, call forwarding, call park Must possess excellent customer service skills as position is very customer facing Nice to have PM experience, Certifications Other Languages EnglishC2 Proficient Seniority Senior

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

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It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Contact :Tamilmani HR 8148439052 Required Candidate profile Any Degree (2023,2024,2025) Immediate joiner preferred willing to tele collection activities good communication preferred Perks and benefits ESI, PF and incentive available

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5.0 - 10.0 years

0 - 1 Lacs

Kochi

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Position: Telecom engineer Your tasks & responsibilities You will design and engineer state-of-the-art solutions, such as network, radio systems, Public Address and General Alarm (PAGA), weather monitoring systems, etc. Each project is tailored to meet the unique requirements of our clients, providing you with the opportunity to contribute to cutting-edge, customized solutions. Your tasks will include but are not limited to: Ensure technical compliance with customer specifications and conduct thorough checks and approvals for all project stages. Prepare project specifications, preliminary drawings, block diagrams, and necessary calculations according to customer requirements. Review and technically evaluate vendor bids, participate in the vendor selection process, and review vendor document submissions. Communicate effectively with customers and vendors to ensure the proposed system meets expectations and coordinate with other systems/packages for seamless interface integration. Design and develop detailed system designs, including diagrams and schematics, while preparing drawings and specifications for equipment procurement. Select appropriate telecom equipment and develop comprehensive material listings for project needs. Provide input for the preparation of various reports such as weight, equipment lists, function, and details related to fabrication and installation. Maintain professional responsibility and coordinate with other disciplines to ensure project coherence and integrity. Your profile & qualifications You are a detail-oriented and structured engineer with a curious and analytical mindset. In addition, you have a proactive and organised approach to your work and thrive in a workday with lots of variation and teamwork. To succeed in this position, we expect that you have the following qualifications: 3+ Years of experience working with different telecommunication systems. A degree in electronic, telecommunications engineering or similar, but we are open to most technical and engineering backgrounds. Fluency in English, verbal and written. Experience in the energy industry is an advantage but not a requirement.

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1.0 - 3.0 years

9 - 15 Lacs

Pune

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Profile Summary Who are we? - We are a Telecom management/ consultant company - falling in the Telecom Expense Management category. For the last 22 years, we are uniquely placed in this industry with many Forture 500 companies as our customers, providing them with a range of services including Audit and Optimisation, Inventory management, Contract Management, Invoice Management and Cost reduction. What is the Team profile: The team consists of a close knit amalgamation of Engineers, CA's and MBA's working on the Techno-Commerical and Techno-Financial aspects of Telecom management. The profile requires good analytical skills and a fair understanding of how Telecom works (not the hardcore technical stuff, but the financials and the business side of it.) What's in it for you? Comprehensive and competitive benefits plan A range of wellness activities and employee assistance programs An employer that values all aspects of Diversity and respects every individuals story So, if you have a knack for finding solutions by analysing all possible aspects, if you can work an an individual contributor but also can work in small teams and if you want to become a member of our global team of thinkers, innovators, dreamers and doers then please read the detailed job description below and apply. Things to consider before applying Work from office only (no hybrid nor work from home option available) Small team size 18 months commitment 12 PM to 9:30PM work timings only. Roles and Responsibilities Invoice Management - Accounts Payable, Account reconciliation , Accruals Interface directly with customers, vendors and account managers as necessary to acquire customer contacts, vendor contracts, client business needs and requirements and documentation necessary for compliance and overall location and inventory management Audit telecommunications services against provisioning orders and log disputes directly with suppliers. Audit invoices for credits and cost avoidance opportunities Resolve billing problems with the various suppliers and track these problems through closure. Desired Candidate Profile Understanding of Telecom services and Billing Ability to change and adapt to new processes. Ability to work independently with minimal supervision. Preferentially having working knowledge of telecom carrier billing systems. Attention to detail required. Must be able to organise and handle several tasks simultaneously. Demonstrated ability to use a Microsoft Windows based computer, Microsoft Office (Outlook, Word, Excel, PowerPoint), and use a web browser to access information and tools. Individual must be a team oriented and customer service focused with excellent communication skills and an ability to interact with a wide range of associates (individual contributors to executive management associates). Strong communication skills in verbal and written form. Good to know IQTelcom is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or other characteristics

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5.0 - 8.0 years

8 - 12 Lacs

Gurugram

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Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

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5.0 - 8.0 years

8 - 12 Lacs

Noida

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Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

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5.0 - 8.0 years

5 - 9 Lacs

Chennai

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Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

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18.0 - 23.0 years

20 - 25 Lacs

Pune

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Req ID: 317103 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Consultant - Innovation Group to join our team in Pune, Mah r shtra (IN-MH), India (IN). Job Duties: We are seeking a highly skilled and experienced Digital Consultant to join our Innovation Group. The ideal candidate will have a strong background in Big Data, Cloud, and AI/ML projects, with a focus on the health insurance or retail domains or manufacturing domains. This role involves engaging with clients for architecture and design, building accelerators for cloud migration, and developing innovative solutions using GenAI technologies. Key Responsibilities: Engage with clients to understand their requirements and provide architectural and design solutions. Develop and implement accelerators to facilitate faster cloud migration. Create innovative use cases or solutions to solve day to day data engineering problems using AI and GenAI tools. Develop reference architectures for various use cases using modern cloud data platforms. Understanding of Legacy toolsets, be it ETL, reporting etc is needed. Create migration suites for cataloging, migrating, and verifying data from legacy systems to modern platforms like Databricks and Snowflake. Minimum Skills Required: Qualifications: Education: B.E. in Electronics & Telecommunication or related field. Experience: 18+ years in IT, with significant experience in Big Data, Cloud, and AI/ML projects. Technical Skills: Proficiency in Databricks, Snowflake, AWS, GenAI (RAG and GANs), Python, C/C++/C#, Hadoop, ETL, UNIX, SQL/Oracle, Ab-Initio. Certifications: Databricks/Snowflake Architect certification. Industry Expertise: Health Insurance Retail. Manufacturing Key Highlights: Proven track record of developing GenAI-based applications and accelerators. Experience in creating migration suites for data transfer to Snowflake/Databricks. Designed and developed a Data Delivery Engine, significantly improving execution time. Strong analytical abilities, communication skills, and experience in delivering business value through diverse technology stacks. Soft Skills: Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to manage budgets, partners, staffing, and people development. Passionate about new technologies and achieving excellence.

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7.0 - 12.0 years

11 - 12 Lacs

Pune, Bengaluru

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What will you contribute: As an Expert Network Engineer, you will manage and troubleshoot Azure cloud environments, including vNets, UDRs, NSGs, and ALBs. Your role involves installing, configuring, and maintaining network and data communications equipment such as routers, switches, firewalls, and VPN concentrators. You will monitor network performance, conduct capacity planning, and ensure synchronization between Production and DR environments. Additionally, you will provide tier 2 support, maintain technical documentation, and participate in project teams to implement detailed plans. Occasional on-call duties and travel may be required. Your deliverables & responsibilities: Understand the various concepts of Azure cloud environments like vNets, UDRs, NSG, ALBs, and be able to configure and troubleshoot all levels of the same using Microsoft-provided tools and interfaces. Install, configure, monitor and manage all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators, load balancers, SDWAN connections, and firewalls. Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment. Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed. Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same. Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary. Provide maintenance to the equipment as required. Maintain all technical configuration documents and review/update processes and procedures, and maintain appropriate documentation. Provide weekly updates of work activity to the Manager, Network Operations and/or Director of Network Operations Participate on project teams working with all Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation. Work with internal and external customers to convert requirements into actionable change requests for implementation. Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary. Develop and keep current a personal professional education plan with the assistance of your supervisor/manager. Maintain synchronization in network infrastructure between Production & DR environments for payments products, ensure changes /configurations implemented in Production are simultaneously implemented in DR environment. SOP creation as per Industry best standards for week long True Failovers from Network perspective, ensuring Customer can run their business seamlessly from DR environment for a week. Required Skills & Experience: Must Have : 9+Yrs Hands on experience of Cloud networking principals in Azure Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP/IP, Routing Protocols, etc) Functional knowledge of SDWan Functional knowledge of internetworking standards Functional knowledge of network management tools Knowledge of OSI protocol model Good to Have: Cisco certification a bonus Python/Java/scripting skillsets is a plus.

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10.0 - 15.0 years

14 - 15 Lacs

Bengaluru

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Req ID: 322547 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Sys. Analysis Sr. Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirement 1 (Offshore): Role Specifics : This resource is backfill on the Fixed compliance gaps project in regulatory. The incumbent BA has been moved onto a higher priority NDAd project and this topaz is to provide backfill. Work will be liaise with business owners and stakeholders to document existing business process, conduct a gap analysis to see if there are any areas where VM is out of compliance with OFCOM rules. Then document the requirements for change to ensure compliance Key Skills : Stakeholder management, excellent interpersonal skills, process mapping and gap analysis, requirements management and documentation Key Experience : Regulatory experience (especially OFCOM), business process mapping, Waterfall and Agile project experience Responsibilities Business process design and improvement Mapping customer journeys Analyzing, documenting and managing business requirements and providing functional assurance Workshop planning and facilitation Change planning and conducting impact assessment BA deliverables planning and management Building, managing and validating Requirements Traceability Understanding of delivery methodologies such as waterfall and agile Communications planning and management General understanding of business systems and networks Preparing user acceptance test scenarios and scripts Producing and presenting reports, business cases and other client deliverables Assisting with the creation of presentations and other materials for end user training. Interacting with clients, both internal and external, to supply information. Primary and secondary research gathering. Able to demonstrate experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values An understanding of core telecommunication business processes and appreciation of telecommunication & media market trends Excellent client facing skills Working collaboratively with clients to deliver a first class service Experience and understanding of end to end system integration deliveries A sound approach to problem solving and can adapt rapidly to changing situations. A very high standards of written, spoken and presentation skills in English Knowledge of the change control process and the ability to analyze change to minimize impact on requirements and implementation

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8.0 - 13.0 years

9 - 13 Lacs

Pune

Work from Office

We are looking for a talented and driven Senior Automation Engineer. The position includes contributing to the testing of wireless telecom and cloud-based cellular solutions of parallel wireless working both internally and with test engineers across parallel wireless sites. This offers a great opportunity to learn and contribute to the ORAN wireless technology. What youll do: Contribute to auto infra design and on-going development Contribute to overall system design and architecture Continuous Integration/Continuous Deployment (CI/CD): Integrate automation tests into the CI/CD pipeline, ensuring immediate feedback on code quality and stability. Hands-on work in a lab environment on different test setups Work closely with R&D teams to understand system architecture, design, and functionalities. Work with remote teams from offices out of the country. Work in agile scrum work environment. What you should have: 8+ years of relevant professional experience. Solid understanding of Python language. Experience working with automation frameworks such as Robot, Pytest, etc. Know how to write simple scripts (python, shell or similar). Strong verbal and written English skills. Self-learner and ability to learn new technologies and methodologies in a relatively short time. Hands-on experience with Linux. Basic knowledge in networking. Familiar with Docker and Kubernetes concepts. Excellent communication and interpersonal skills. Nice to have: Knowledge with Jenkins, Groovy Prior work in a lab environment Telecommunication experience Education: Bachelor degree in Electrical / Electronic / Communications / Computer Science Engineering 0 - 0 a year

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3.0 - 5.0 years

4 - 8 Lacs

Gurugram

Work from Office

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience3-5 Years.

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1.0 - 2.0 years

1 - 5 Lacs

Hyderabad

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Generating business from existing customers and developing new customer/area mapping. Generate lead, analyze, identify, and understand the clients requirements. Develop a prospect list for sales opportunities. Maintain an active funnel to satisfy sales targets. Undertake daily sales calls in assigned accounts/ territories/industries. Qualify, follow up, and close opportunities for assigned accounts or territories. Prepare techno-commercial offers, follow-ups with customers, and crack deals. Achieve sales & revenue targets. Monitor competitor s activities. Daily reporting to sales manager. Customer support & service, total customer satisfaction. In-depth INDUSTRIAL AUTOMATION market knowledge. Offering solutions/products in line with the application. Familiarity with PLC, SCADA, HMI, VFD, SERVO MOTORS DRIVES, and CONTROL PANEL. Requirements and Qualifications Education Diploma / BE / BTech (Electrical/ Electronics & Communication/ Instrumentation/ Mechatronics). 1-2 years Working Experience in Industrial Field. People living in Hyderabad are preferred and Knowledge of Kannada is an added advantage. Strong skills in Sales Fundamentals (listening, analyzing, lead qualifying, negotiating, Prospecting & New Customer Development. Good Communication / Analytical / Go-Getter Attitude. Willing to travel extensively. Experience in B2B sales in industrial automation field is mandatory. Must have own vehicle with valid driving license UG : B.Tech/B.E. in Electronics/Telecommunication, Instrumentation, Electrical

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