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Telecalling Team Leader

1 - 31 years

0 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Lead a high‑energy telecalling team to consistently meet or exceed sales/lead-generation targets through coaching, monitoring, and quality control. Motivate, train, and coach 5–15 telecallers to drive performance and conversions. Monitor KPIs (calls, conversions, revenue), analyze team trends, and implement improvements. Handle escalated customer calls and resolve issues efficiently. Prepare concise performance reports for senior management.

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