Telecalling Team Leader

3 - 31 years

2 - 4 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

• Responsible for handling a team of tele callers • Responsible for delivering Desired renewal conversion. • Responsible to coordinate with Zonal Coordinators and sales team to ensure smooth functioning and liaising. • Responsible to share daily dashboard to heads along with weekly report to Zonal coordinator and sales team and conducting weekly discussion. • Responsible for delivering the relevant KPI’s designed for the assigned job role. • Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.

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