Telecalling Executive

Position: Telecalling Executive Location: Dhanori, Pune Department: Sales and Marketing Reports To: Sales Manager Job Summary: We are seeking a dynamic and results-oriented Telecalling Executive to join our sales team. The primary responsibility of this role is to reach out to potential clients, provide them with information about our real estate offerings, and convert leads into sales opportunities. The ideal candidate will have excellent communication skills, a persuasive attitude, and a keen interest in real estate. Key Responsibilities: Lead Generation: Identify potential clients through various sources such as databases, cold calling, email marketing, and social media. Qualify leads to determine their interest and readiness to buy. Client Engagement: Make outbound calls to prospective clients to introduce our real estate projects. Provide detailed information about property features, pricing, and availability. Answer client queries regarding property specifications, amenities, and legal aspects. Sales Coordination: Schedule appointments for site visits and meetings with sales representatives. Follow up with clients to ensure they have all the necessary information and are progressing through the sales funnel. Customer Relationship Management: Maintain and update the CRM system with client information, interactions, and status of leads. Develop and maintain positive relationships with clients to ensure repeat and referral business. Market Research: Stay informed about the latest trends and developments in the real estate market. Provide feedback to the sales and marketing teams regarding customer preferences and market trends. Reporting: Prepare and submit daily, weekly, and monthly reports on call activities, lead status, and conversion rates. Qualifications: Education: High school diploma or equivalent; a degree in marketing, business, or related field is a plus. Experience: Prior experience in telecalling, telemarketing, or customer service, preferably in the real estate sector. Skills:Excellent verbal communication and interpersonal skills. Persuasive and confident in presenting information over the phone. Strong organizational skills and attention to detail. Ability to handle objections and rejections gracefully. Proficient in using CRM software and MS Office Suite. Personal Attributes: Self-motivated and goal-oriented. Ability to work independently as well as part of a team. Positive attitude and high energy level. Willingness to learn and adapt to new challenges.