Telecalling Executive

Devploy Technologies

0 - 5 years

2 - 4 Lacs

ahmedabad gujarat india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

crm software communication skills sales client relations management outbound calling

Work Mode

On-site

Job Type

Full Time

Job Description

Understand customer psyche and record both successful and unsuccessful sales methods
Handle huge volumes of inbound and outbound tele calling
Improve organisational efficiency through diligent observation skills as a tele caller
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers

Responsibilities

Memorise scripts and customise them for the clients as per the situation while tele calling
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during tele calling
Report the analysis and observation to the team lead
Adhere to organisational guidelines and methodology while tele calling
Generate sales by making cold calls to active or old clients

Required skills and qualifications

Bachelor's degree or high school diploma
Strong communication skills and command of the English language
Previous experience in a tele caller job or similar role
Data entry skills to complement the tele calling work
Ability to close sales through the right negotiation skills

Preferred skills and qualifications

Research skills for tele calling and reaching out to new clientele
Proven track record of being a tele caller and conducting sales through the telephone
Ability to switch the communication style based on social cues and conversational hints
Knowledge of CRM software programs and telephone systems is a big bonus

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