Telecalling Executive

About Us OLYSIM is a fast-growing SIM company revolutionizing global connectivity for travelers. We provide seamless international SIM solutions that make travel simpler, smarter, and more affordable. We are looking for Telecaller & Support Executives to join our team and play a key role in assisting our customers and distributors, handling queries, and driving sales through excellent communication. Key Responsibilities Sales (Telecaller): Make outbound calls to potential customers and partners to promote OLYSIM’s eSIM and SIM products. Explain product details, benefits, and pricing to customers. Convert inquiries into successful sales and achieve assigned targets. Maintain call records. Customer Support: Handle inbound calls, WhatsApp messages, and emails for customer queries. Assist customers with eSIM installation, activation, and troubleshooting. Support distributors in purchasing and managing plans. Provide timely resolutions and ensure high customer satisfaction. General: Follow-up with customers for pending issues and renewals. Escalate technical or complex cases to the concerned team. Maintain professionalism and represent OLYSIM with a customer-first approach. Requirements Minimum 6 months – 1 year of experience in Telecalling / Customer Support / Call Center. Strong communication skills in English, Hindi, and Gujarati (spoken & written). Basic technical knowledge of SIM/eSIM or willingness to learn quickly. Polite, professional phone voice with good convincing skills. Ability to handle pressure and multitask. Bachelor’s degree (preferred, not mandatory). What We Offer Competitive salary. Training on eSIM technology and processes. Growth opportunities within the company. Friendly and collaborative work environment.