Job Summary:We are looking for a friendly, well-spoken Front Desk Receptionist cum Telecaller with Good English communication skills to manage our front office and handle incoming and outgoing calls. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming and professional atmosphere while also assisting in basic telecalling responsibilities. Key Responsibilities: Front Desk Management:Greet and welcome clients, visitors, and guests in a warm and professional manner. Manage the reception area to ensure it is clean, organized, and presentable. Maintain visitor logs and ensure proper check-in/check-out procedures. Handle inquiries in person, over the phone, and via email. Telecalling:Make outgoing calls to potential clients/customers as per requirement. Follow up on leads and ensure timely updates to the team. Handle basic customer queries and redirect calls to appropriate departments. Maintain call records and reports. Requirements: 0 to 2 years of experience in a similar role. Excellent verbal and written communication in English. Polite, confident, and customer-oriented approach. Basic computer skills (MS Office, Email, etc.) Well-groomed and presentable. Ability to multitask and stay organized.
Job Overview:As an Academic Counsellor at Innovative Academy, you’ll be the frontline champion connecting eager minds with the perfect courses. Your mission: handle inbound/outbound calls, counsel students with clarity and empathy, match their goals with courses that fit, and smash those sales targets like a pro. This role blends the art of guidance with the grit of sales—no sugar-coating, just results. Key Responsibilities:Manage and respond to incoming calls from prospective students with a professional and friendly attitude. Counsel students individually to understand their educational goals, interests, and challenges. Provide clear, tailored course recommendations that align with each student’s aspirations and eligibility. Maintain and update student records accurately in the CRM or database system. Achieve or exceed monthly and quarterly sales targets by converting inquiries into enrollments. Follow up with prospective students to nurture leads and encourage timely enrollment. Collaborate with the admissions and marketing teams to ensure seamless student onboarding. Keep abreast of all course offerings, eligibility criteria, and admission processes to advise students accurately. Handle objections and questions confidently to support student decision-making. Skills: Previous experience in academic counselling, sales, or customer service preferred. Excellent communication skills — both verbal and written — with the ability to engage and persuade. Strong listening skills to genuinely understand student needs. Goal-oriented mindset with proven ability to meet or exceed sales targets. Familiarity with CRM tools and Microsoft Office Suite. Patient, empathetic, and able to handle sensitive situations professionally. Comfortable working six days a week, Monday through Saturday.
Academic Sales Executive (Telecalling & Follow-ups) Company: Innovative Academy Work Mode: Work from Office Location: Vijayanagar (Bengaluru) Work Days: 6 Days a Week Role Overview: We are looking for an ambitious and motivated Academic Sales Executive to join our team at Innovative Academy. The role involves handling telecalling, generating leads, following up with prospects, and converting inquiries into admissions. The ideal candidate should have excellent communication skills, a customer-focused approach, and a strong drive to achieve sales targets. Key ResponsibilitiesMake outbound calls to prospective students and parents and explain our academic programs and offerings. Handle inbound inquiries and provide accurate information about courses, fees, and admission processes. Follow up with leads regularly to ensure timely engagement and conversion. Maintain a database of leads and update the CRM system with call details and follow-up status. Achieve monthly and quarterly admission and revenue targets. Build rapport with potential students to understand their needs and guide them towards suitable courses. Provide after-admission assistance for smooth onboarding of students. Collaborate with the sales team and report progress to the manager. Requirements & QualificationsBachelor’s degree (preferred, but not mandatory). Proven experience in telecalling, telesales, academic counseling, or a similar role (preferred). Excellent verbal communication and convincing ability. Strong follow-up skills with a target-oriented mindset. Ability to work in a fast-paced environment and handle pressure. Basic computer skills (MS Office / CRM tools). Work DetailsWork Mode: Office only Work Schedule: 6 days a week (Monday – Saturday) Timings: 9:30am - 6:30pm What We OfferCompetitive salary with attractive incentives on performance. Growth opportunity in the education and training sector. Supportive team and learning environment. Recognition for high performers.