Posted:5 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

The Telecaller will be responsible for making outbound calls to potential customers, promoting our products and services, and providing excellent customer service. This role is ideal for freshers/entry-level candidates who are enthusiastic and willing to learn.

Responsibilities

  • Make outbound calls to potential customers to promote products and services.
  • Provide information to customers about services and resolve their queries.
  • Maintain accurate records of customer interactions and transactions in the database.
  • Follow up on leads generated from marketing campaigns and other sources.
  • Achieve daily, weekly, and monthly targets for calls and sales.

Skills and Qualifications

  • Excellent verbal communication skills in English and regional languages.
  • Basic understanding of computer systems and proficiency in MS Office.
  • Strong customer service orientation and ability to handle queries effectively.
  • Ability to work in a fast-paced environment and meet targets.
  • Good negotiation skills and ability to persuade customers.

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