Telecaller with Excel Knowledge

We are looking for a motivated and communication-savvy Telecaller who also has good MS Excel skills to support daily calling activities, maintain customer records, and prepare reports. The role involves handling outbound/inbound calls, following up with leads/customers, and maintaining accurate data in Excel for tracking performance.

Key Responsibilities:

• Make outbound calls to potential customers/clients for lead generation, sales, or feedback.
• Attend inbound calls and resolve customer queries professionally.
• Maintain and update customer databases in Excel on a daily basis.
• Prepare, manage, and analyze data reports (lead status, follow-ups, sales pipeline, etc.) using Excel.
• Follow up with prospects and ensure timely communication.
• Share daily/weekly call reports with the team/manager.
• Support the sales and operations team with data entry, reporting, and coordination tasks.

Required Skills & Qualifications:

• Proven experience in telecalling, telesales, or customer service.
• Excellent communication skills (verbal and written).
• Basic to intermediate knowledge of MS Excel (data entry, formatting, formulas, VLOOKUP, Pivot Tables preferred).
• Ability to maintain accurate records and attention to detail.
• Good interpersonal and persuasion skills.
• Ability to work independently and as part of a team.

Education & Experience:

• Minimum: 12th Pass / Graduate in any discipline.
• 0–2 years of experience in tele calling /telemarketing/customer support.

Job Type: Full-time

Pay: ₹10,000.00 - ₹16,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person