Job Description: TELECALLER Location: Nagpur Experience: 1-2 years Salary Range: As Per Industry Standards Education: Any Graduation Job Summary: We are looking for a motivated and enthusiastic Telecaller with 1-2 years of experience to join our team. Key Responsibilities: Make outbound calls to potential and existing customers. Handle customer inquiries, provide information, and address concerns in a timely manner. Maintain accurate and detailed records of calls, interactions, and transactions. Ensure effective communication with the back-office team to manage customer data and follow-ups. Assist in managing customer queries via phone, email, or chat. Work closely with the sales and customer support team to meet performance targets. Provide administrative support as required, such as data entry and updating customer records. Requirements: 2 years of experience as a Telecaller in Hospitality/Travel Agency/Hotel Industry. Excellent verbal communication skills; fluency in English is preferred. Good understanding of back-office operations and ability to perform administrative tasks. Smart, proactive, and a quick learner. Ability to handle customer queries and resolve issues efficiently. Basic computer knowledge and familiarity with MS Office. Job Type: Full-time Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

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Tathastu Resorts Nagpur

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