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Telecaller

Tathastu Resorts Nagpur

1 - 2 years

0 Lacs

Civil Lines Nagpur Nagpur Maharashtra

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

Hospitality Customer service English Microsoft Office Administrative experience Data entry Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: TELECALLER
Location: Nagpur
Experience: 1-2 years

Salary Range: As Per Industry Standards

Education: Any Graduation

Job Summary:
We are looking for a motivated and enthusiastic Telecaller with 1-2 years of experience to join our team.

Key Responsibilities:

Make outbound calls to potential and existing customers.
Handle customer inquiries, provide information, and address concerns in a timely manner.
Maintain accurate and detailed records of calls, interactions, and transactions.
Ensure effective communication with the back-office team to manage customer data and follow-ups.
Assist in managing customer queries via phone, email, or chat.
Work closely with the sales and customer support team to meet performance targets.
Provide administrative support as required, such as data entry and updating customer records.

Requirements:

2 years of experience as a Telecaller in Hospitality/Travel Agency/Hotel Industry.
Excellent verbal communication skills; fluency in English is preferred.
Good understanding of back-office operations and ability to perform administrative tasks.
Smart, proactive, and a quick learner.
Ability to handle customer queries and resolve issues efficiently.
Basic computer knowledge and familiarity with MS Office.

Job Type: Full-time

Benefits:

Cell phone reimbursement

Schedule:

Day shift

Work Location: In person

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