Executive Housekeeper

Job Summary

The Executive Housekeeper supervises the daily operations of the housekeeping and laundry staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Essential Duties and Responsibilities

• Responsible for scheduling and evaluating staff.

• Plans daily housekeeping schedule and assigns duties.

• Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow.

• Organize and set up deep cleaning projects.

• Identify and report maintenance related problems.

• Monitor guest complaints and take corrective action.

• Responsible for the cleanliness, appearance, and orderliness of entire hotel.

• Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments.

• Maintain inventory of supplies and linens.

• Effectively handles problems, including anticipating, preventing, identifying and solving problems.

• Recognize and correct conditions which may create security, fire, or accident hazards.

• Assist in housekeeping duties when necessary.

• Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing.

• Conducts random detailed inspections of guest rooms and public areas.

• Knowledge of Hotel Facilities and Events.

• Maintain a positive, calm, and cooperative work environment between staff and other departments.

• Must be flexible to work any shift, including weekends and holidays.

• Adhere to hotel's dress code policy.

• Perform other related duties as assigned.

Minimum Qualifications

• Five years' experience in housekeeping in a hotel with three years in a supervisory position.

• Strong leadership and motivational skills

• Detail oriented and organized.

• Ability to communicate effectively.

• Ability to handle stress in a fast-paced environment.

• Ability to multi-task.

• Ability to take direction.

• Basic computer and math skills.

Physical Requirements

• Standing and walking much of the time.

• Be able to reach, bend, and stoop.

• Ability to push/pull 75 pounds.

• Ability to climb stairs

• Ability to work in the heat.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person