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Telecaller

0 years

1 - 2 Lacs

India

Posted:1 week ago| Platform:

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Skills Required

support resolve payments verification compliance data service timing

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support via Calls : Handle inbound and outbound calls to assist customers with queries related to financial products, services, or digital transactions. Product Information : Clearly explain the features, benefits, and usage of fintech services such as digital wallets, loans, credit platforms, or investment tools. Issue Resolution : Troubleshoot and resolve customer issues related to payments, account access, KYC verification, or app usage promptly and professionally. Compliance and Data Handling : Follow data protection and compliance guidelines (e.g., KYC, RBI norms) while collecting or sharing customer information. Feedback Collection : Gather customer feedback on services and relay insights to relevant departments to help improve user experience and service offerings Shift timing - 10 to 7 Sunday fix off Job Type: Full-time Pay: ₹150,000.00 - ₹240,000.00 per year Schedule: Day shift Work Location: In person

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Mswipe Technologies Pvt. Ltd

8 Jobs

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