2 - 3 years

1 - 3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Company:

We are a growing finance company offering a wide range of financial products and services including Loans, Insurance, and Mutual Funds. We are looking for a proactive and result-oriented Telecaller to join our customer service and sales support team.

Key Responsibilities:

  • Make 50–70 outbound calls per day to potential and existing customers.
  • Call fresh leads to promote financial products such as Loans, Insurance, and Mutual Funds.
  • Contact existing customers regarding premium renewals and payment follow-ups.
  • Maintain accurate records of customer interactions, feedback, and follow-up actions.
  • Coordinate with the sales and finance teams for smooth customer handling.
  • Send follow-up emails and maintain data records in Excel.

Required Skills & Qualifications:

  • Minimum 2–3 years of experience in telecalling, preferably in the finance or banking sector.
  • Excellent communication and interpersonal skills.
  • Basic proficiency in MS Excel and email communication.
  • Target-oriented and capable of managing daily call volumes.
  • Strong convincing and customer relationship management skills.

Work Schedule:

  • Days: Monday to Saturday
  • Timings: 9:30 AM to 6:30 PM

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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