Posted:2 hours ago|
Platform:
On-site
Full Time
Position: Call Center Executive
Industry: Healthcare & Diagnostics
Location: Noida Sec-39
Experience Required: 2–3 years (Healthcare/Diagnostics experience preferred)
Qualification: Graduate / 12th Pass with relevant experience
Reporting To: Call Center Manager / Operations Manager
Job Summary
The Call Center Executive will be responsible for handling inbound and outbound calls, assisting patients with information related to diagnostic tests, appointments, packages, reports, and service-related queries. The role requires excellent communication skills, patient handling ability, and a strong customer-service mindset.
Key Responsibilities
A. Patient CommunicationB. Appointment & Booking ManagementC. Customer Support & Issue ResolutionD. Behavioral Qualities
E. Additional Requirements
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Classic Diagnostics Pvt. Ltd.
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