Telecaller - Associate - Lending Collections

About Us:

About the team:

About the role:

Expectations/ Requirements:

1. To achieve collection targets of the Respective Branch assigned.

2. Meeting the Target on the product assigned for Collections.

3. Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.

4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force.

5. Ensure adherence to the Code of Conduct.

6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Superpowers/ Skills that will help you succeed in this role:

1. He or she should have more than 1 year of relevant experience in Collections role

2. Excellent Communication Skills

3. Negotiations skills - strong bias for driving results in a High performance environment

4. Strong Relationship and Leadership skills

5. Working Knowledge of Computers

6. Growth Mindset

7. Demonstrated success and achievement orientation.

7. Willingness to experiment and improve continuously

Education:

Experience- Freshers can also apply

Why join us:

1. A collaborative output driven program that brings cohesiveness across businesses through technology

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360-degree feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!