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Werize
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Tele Collection Officer

Tele Collection Officer

1 - 6 years

|

3 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

Tele Collection Debt Collection Collections Debt Recovery Loan Recovery Recovery Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Description:

Key Responsibilities:

Contact customers to follow up on overdue payments and negotiate repayment plans.
Monitor accounts to track outstanding debts and encourage timely payments.
Investigate historical data and use available databases to locate defaulters.
Negotiate settlements and ensure compliance with company policies.
Escalate cases to managers when necessary and work towards collection targets.
Maintain accurate records and report on collection activities.

Attributes we are looking for:

Graduate with at least 1 Year of experience in outbound tele-collections.
Strong negotiation and persuasion skills.
Fluency in Hindi is mandatory; knowledge of Kannada, Malayalam, Bengali, Tamil, or Telugu is a plus.
Basic computer literacy for tracking and managing collections data.

Benefits:

PF
Health Insurance

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