Company: (Z-First) Ziel Financial Technologies Pvt Ltd Position: Branch Manager Location: Ahmednagar (Maharashtra) Industry: Fintech / Financial Services About Us: Z-First is a fast-growing financial services company on a mission to bridge the gap between rural borrowers and formal lenders. With a focus on underserved markets, we specialize in offering both secured and unsecured financial products that empower individuals and small businesses across India. Job Summary: We are seeking a dynamic and results-driven Branch Manager to lead our Chakan branch. The ideal candidate will bring strong leadership, a proven sales track record, and in-depth knowledge of the local market. This role offers a unique opportunity to drive growth while making a meaningful impact in the rural finance ecosystem. Key Responsibilities: Identify and develop new business opportunities through proactive market research and client engagement. Lead and manage the branch sales team, set performance targets, and conduct regular reviews to ensure goal alignment. Monitor branch sales and operational performance, preparing reports and providing insights for continuous improvement. Promote the companys range of financial products (secured and unsecured), driving local marketing and customer awareness initiatives. Ensure efficient day-to-day branch operations in compliance with company standards and customer service expectations. Build and maintain strong relationships with customers and lending partners Requirements: Experience: Minimum 3 years in sales or business development within the fintech or financial services industry. Product Expertise: Proven experience in selling Loan Against Property (LAP) and other secured lending products. Leadership: Prior experience managing a branch independently, including handling teams and achieving sales targets. Skills: Strong negotiation, communication, and interpersonal skills. Local Knowledge: Familiarity with the Chakan (Pune) market and surrounding regions and regional language is essential. What We Offer: A fast-paced, growth-oriented environment. Opportunities for career advancement within a rapidly scaling company. A chance to make a tangible difference in rural financial inclusion. If you're a driven leader with a passion for financial empowerment and a knack for building high-performing teams, wed love to hear from you! Apply now and lead the change in rural finance with Z-First. Contact- 9311806946 Mail- Paras.sahni@zielfintech.com
Job Title: Tele Collection Officer Location: Gurgaon Department: Tele Collection Job Summary: We are looking for a motivated and customer-focused Tele-caller to join our Tele Collection team. The ideal candidate will be responsible for handling outbound calls, addressing collection concerns, Pending EMI's, DPD Calling product/service information, and resolving issues to ensure customer satisfaction and retention. Key Responsibilities: Strong ability to handle all bucket cases. (X DPD to 90+ DPD) Understanding of collection strategies and strong follow-up. Familiarity with tracing tools and ability to connect with non-contactable clients. Make outbound calls to customers to provide information about products/services. Handle inbound customer queries and complaints in a professional and timely manner. Maintain customer records by updating account information. Follow up with customers for feedback, payment reminders, or satisfaction checks ( Hard Collection ). Achieve daily/weekly/monthly call and service targets as set by the manager. Maintain a positive, empathetic, and professional attitude toward customers at all times. Requirements: Graduation mandatory. Proven experience as a tele-caller, customer service representative, or similar role. Excellent verbal communication skills, good listening skills and problem-solving ability. Ability to work under pressure and meet targets. Basic computer knowledge (MS Office, CRM systems, etc.). Preferred Skills: Time management and organizational skills. Team player with a positive attitude. Experience in [NBFC & BFSI ] is an advantage.