262 Tele Collection Jobs - Page 4

Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Interview Rounds: HR Round Initial screening and basic discussion Operations Round Role-specific evaluation and final selectio How to Schedule Your Interview: To apply, simply call or send your updated CV via WhatsApp to the number below: HR Prathmesh:- 9607404867

Role & responsibilities 1. Manage & motivate team of 200 operators & 10 TLs.. 2.Manage the Collection process for assigned campaign(s)/Portfolio(s) 3.Ensure operator are delivering individual campaign target, SLA & KPI 4.Maximize Productivity by increasing performance Coaching and Feedback, Bottom Quotile Management, Individual Target settings, Weekly and monthly review, Analyzing relevant reports, making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition , Shrinkage, roster management. 9.Managing PIP (Performance improvement Plan) of the team members. Preferred candidate profile Graduate, with minimum 4-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets

*Implement strategies to optimize recoveries and reduce delinquencies. *Lead a team of 15+ (tele callers + field collectors). *Manage hybrid recovery models (Call Center + Field). *Ensure compliance with regulatory and ethical standards. Required Candidate profile * Expertise in collections, hybrid models, and analytics. * Strong leadership and stakeholder management skills. *DRA Certification preferred. *Proficiency in dialer systems, allocations& Performance.

Interact with customers over a call to understand the concerns and queries. Provide prompt and appropriate solutions. Capture customers conversation in tools Shift Timing:9.30am-6.30pm. Contact HR: HARITHARANI B (6383508351) NO CALLS ONLY WHATS'APP. Required Candidate profile Qualification -Any Graduate Language-Tamil, Telugu, Hindi, Malayalam, Kannada Freshers Mostly Wanted (2025 also apply) Experience also eligible Male and Female also applicable Immediate Joiners needed Perks and benefits ESI, PF, INCENTIVE

Interact with customers over a call with strong communication skills. Inbound outbound to generate sales , upsell & cross-sell products or services aiming to increase revenue & build customer relationship. Ability to handle a pressures over a call. Required Candidate profile Qualification : Any Degree Languages : English , Kannada, Telugu, Hindi Location : Bangalore, Hyderabad,Mumbai Contact : HR Rohit (9863964480) Fresher Apply Now Immediate joiners preferred

My name is Ashwini, HR Recruiter @ Wroots Global. we'd like to invite you to apply for any of our Customer Service positions and Inside Sales Role avail this opportunity to make your career in reputed company. Hiring for Both International & Domestic BPO. We are looking For Fresher & Experienced Candidates. Cab is provided both ways. 5 Days working. Any 2 days off Salary 2.5 to 6 Lacs Candidates should be fluent in English & Hindi. Interested Candidates Contact Ashwini 9036455354. We also have openings with other MNC companies. - Fresher's - 12th Pass with min 6 months experience in international voice. - 5 days working 2 days off. - Salary Up to 6L Contact : Ashwini 9036455354 EMAIL: ashwini@wrootsglobal.in

Hiring tele sales. tele collection , customer support Making outbound customer calls in professional manner &Interact with customers over a call . Engaging with potential and existing customers via phone Contact HR Sugumari : 8428040641 Required Candidate profile Qualification: Any Graduate, Diploma, ITI Gender: Male or Female Freshers and experience Need Immediate joiners Language Required: Tamil, Kannada, Hindi, Telugu, Malayalam (With 60% English) Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Hiring for Tamil Voice Process ( Work from office ) Freshers & Experience can apply Good Communication req Day Shift only Age limit - 19 to 30 Immediate joining required More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Tamil Voice Process, Customer Support, Telecalling, Voice Process, Call Center, Call Center, Telecaller, Banking Process, Insurance, Collection, English, Malayalam,Kannada,Domestic BPO Perks and benefits PF

Interact with customers over a call to understand the concerns and queries Provide prompt and appropriate solutions Capture customers conversation in tools Shift Timing:9.30am-6.30pm Contact HR:SUGANTHI(7010328708) Required Candidate profile Qualification -Any Graduate Language-Tamil, Telugu, Hindi, Malayalam, Kannada Freshers Mostly Wanted Experience also eligible Male and Female also applicable Immediate Joiners need Perks and benefits ESI, PF, INCENTIVE

Hiring for Hindi, Telugu, Malayalam & Kannada Voice Process Graduation not mandatory Freshers & Experience can apply Day Shift only Easy Selection Immediate joining req More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Domestic Voice Process, Voice Process, Hindi, Telugu, Malayalam,Kannada, Hindi Call Center, Malayalam Voice Process, Kannada Calling,Customer Support, Telecalling, Telesales, Insurance Perks and benefits PF

Job Title: Tele Collection Officer Location: Gurgaon Department: Tele Collection Job Summary: We are looking for a motivated and customer-focused Tele-caller to join our Tele Collection team. The ideal candidate will be responsible for handling outbound calls, addressing collection concerns, Pending EMI's, DPD Calling product/service information, and resolving issues to ensure customer satisfaction and retention. Key Responsibilities: Strong ability to handle all bucket cases. (X DPD to 90+ DPD) Understanding of collection strategies and strong follow-up. Familiarity with tracing tools and ability to connect with non-contactable clients. Make outbound calls to customers to provide information about products/services. Handle inbound customer queries and complaints in a professional and timely manner. Maintain customer records by updating account information. Follow up with customers for feedback, payment reminders, or satisfaction checks ( Hard Collection ). Achieve daily/weekly/monthly call and service targets as set by the manager. Maintain a positive, empathetic, and professional attitude toward customers at all times. Requirements: Graduation mandatory. Proven experience as a tele-caller, customer service representative, or similar role. Excellent verbal communication skills, good listening skills and problem-solving ability. Ability to work under pressure and meet targets. Basic computer knowledge (MS Office, CRM systems, etc.). Preferred Skills: Time management and organizational skills. Team player with a positive attitude. Experience in [NBFC & BFSI ] is an advantage.

Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round We're Hiring! Looking to take the next step in your career? Join our growing team! To Schedule Your Interview: You can either: Call us directly Send your updated CV via WhatsApp HR Contact: Prathmesh Mobile/WhatsApp: +91 9607404867

It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Immediate joiner preferred willing to tele collection activities good communication preferred Telugu, Tamil, Kannada Hindi Malayalam Contact HR Chaitanya: 8019247847 Perks and benefits ESI, PF and incentive available

Role & responsibilities : Requirement - Should have experience in managing tele-collection/ telesales Team from any NBFC in loan segment Team should be doing EMI followups and Telesales Should be stable Immediate joiner will consider Should be graduate Interview Mode - F2F Interview round - 2 round of interviews for Gurgaon Branch Locations - Gurgaon Sec-44 Preferred candidate profile - Team handling expereince is must for Both role

We are looking to hire energetic and persuasive freshers as Collection Officers for our Soft Bucket Collections Team . This role involves contacting customers who have missed their EMI payments (early stage delinquencies: 130 DPD) to remind them and facilitate payment, while ensuring a professional and customer-centric approach. Key Responsibilities: Make outbound calls to customers with overdue EMI payments (soft bucket: 1–30 DPD). Understand reasons for default and educate customers on due payments, penalties, and consequences of non-payment. Persuade and negotiate with customers to make timely payments. Provide multiple payment options and guide customers through digital payment methods, if required. Maintain accurate and updated records of interactions in the system (CRM or collection software). Escalate high-risk cases or non-cooperative customers to the Team Lead or Supervisor. Meet daily/weekly/monthly call and recovery targets. Ensure compliance with all regulatory and company guidelines during communication. Key Skills & Competencies: Good communication skills (Hindi/regional language and basic English) Strong negotiation and convincing abilities Basic computer knowledge (MS Excel, CRM systems) Patience and empathy while dealing with customers Target-oriented mindset Eligibility Criteria: Qualification: Minimum HSC (12th pass); Graduation preferred Experience: Fresher or up to 1 year in tele-calling/customer service/collections Age: 18–27 years Language Proficiency: Fluency in Hindi and local language preferred

Job: Collection Executive Experience: Fresher to 3 Years Location: Bangalore What You Will Do: Engage in recovery and collection activities over calls. Follow up with customers to ensure timely payments. Maintain accurate records of customer interactions and payments. Provide excellent customer service while ensuring compliance with company policies. What You Need to Succeed: Freshers or Minimum 6 months of experience in collections/recovery (preferably in-house calling experience). Willingness to work in a voice process. Minimum qualification: 12th pass Proficiency in Hindi and English, Malayalam, Telugu, Tamil any of these south India language will be preferred. Current residence in Bangalore and ability to work from the office. Comfortable with a 6-day work week with rotational off days.

Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh:- 9607404867

Role & responsibilities • Outcall delinquent customers and facilitate payment of Outstanding due. • Ensure regular and timely follow-ups on delayed payments and closure by collecting the due amount. • Adherence to Key Tele-Calling Parameters like Attempt Count, Login Time, Idle Time, Talk Time, PTP Generation and Conversion. • Achieving DRR and Milestones consistently and ensure to achieve the Collection Target set for the month. • Ensure effective use of rebuttals while trying to negotiate and convince the customer to release the outstanding payment. • Liaison with the respective field team on NC and challenging cases and ensure conversion. • Ensuring 100% adherence to Dos and Don’ts and COC laid down by the organization while making calls to customers. • Achieving the set targets for the key portfolios like EMI Bounce, Bounce & Penal Charges, ENACH Conversion. Job Overview : This job role will require the agent to execute reminder and follow up calls to delinquent customers and facilitating payments of outstanding due while ensuring compliance with regulatory requirements and delivering exceptional customer service.

Role & responsibilities • Outcall delinquent customers and facilitate payment of Outstanding due. • Ensure regular and timely follow-ups on delayed payments and closure by collecting the due amount. • Adherence to Key Tele-Calling Parameters like Attempt Count, Login Time, Idle Time, Talk Time, PTP Generation and Conversion. • Achieving DRR and Milestones consistently and ensure to achieve the Collection Target set for the month. • Ensure effective use of rebuttals while trying to negotiate and convince the customer to release the outstanding payment. • Liaison with the respective field team on NC and challenging cases and ensure conversion. • Ensuring 100% adherence to Dos and Don’ts and COC laid down by the organization while making calls to customers. • Achieving the set targets for the key portfolios like EMI Bounce, Bounce & Penal Charges, ENACH Conversion. Job Overview : This job role will require the agent to execute reminder and follow up calls to delinquent customers and facilitating payments of outstanding due while ensuring compliance with regulatory requirements and delivering exceptional customer service.

Were Hiring in Gurgaon for leading home finance company Open Roles: Telesales Officer Telecollections Officer Team Leader – Telesales/Collections Eligibility: Minimum 6 months of experience in the BFSI/BPO sector Excellent communication & persuasion skills Target-driven and team-oriented mindset Location: Gurgaon Interested? Drop your resume at monika.arora@upgrad.com for more details

Designation - Tele Collection Executive Location - Udaipur Openings - 10 Roles and Responsibilities Handle inbound and outbound calls to collect payments from customers. Maintain accurate records of all interactions with customers. Meet daily targets for collections made. Escalate complex cases to senior executives when necessary. Desired Candidate Profile 0-3 years of experience in telecalling or related field (collections, debt recovery). Strong communication skills with excellent verbal fluency in English, Hindi, Telugu, Kannada Ability to work independently with minimal supervision while meeting productivity targets. Proficiency in using computer software applications such as CRM systems.

We looking immediately Joiner If you looking immediately joiner call me urgently Collection Executive Requirements - Fresher and Exp Both can apply - Undergraduate/Graduate degree - 6-day working / rotational week off - salary- upto 22K Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka :- 7875990932 Perks and benefits High Incentives and growth opportunities.

Contact customers for pending payments Follow up on overdue accounts via calls/messages Maintain records of payment status and promises Negotiate repayment plans as needed Update collection reports regularly Escalate unresolved cases to seniors Required Candidate profile Meet monthly collection targets Domestic or International voice experience Perks and benefits Salary+Unlimited Incentives

We are seeking candidates for a domestic customer care team lead position within the Broadband Process. This role involves engaging with our existing customers to inform them about the de / re - activation of their internet accounts. imd joiners

Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.