Tele Caller

Job Title: Tele Caller (1 Openings)

Experience: 1-2 years

Job Summary:

We're seeking a highly motivated and results-driven Telecaller to join our real estate team. As a Telecaller, you will be responsible for generating leads, building relationships with potential clients, and scheduling property viewings. Your excellent communication skills, customer-centric approach, and ability to work in a fast-paced environment will drive success in this role.

Key Responsibilities:

1. Make outbound calls to prospective customers, understand their requirements, and persuade them to visit the site.

2. Generate interest and excitement about properties/projects among potential clients.

3.Process new sales leads, qualify prospects, and ensure seamless handover to the sales team.

4. Manage correspondence between the sales team and clients.

5. Provide regular updates, reports, and insights to the sales and marketing teams.

6. Maintain an accurate database of calls, customer interactions, and feedback.

7. Guide and explain project/product details to customers, addressing their queries and concerns.

8. Handle grievances professionally, resolving issues and preserving the company's reputation.

9. Regularly update seniors about customer interactions, feedback, and market trends.

10. Coordinate with other teams (sales, marketing, and customer service) to ensure smooth operations.

11.Attend Property Expos (if applicable) to promote properties and generate leads.

12. Conduct research to identify potential companies and generate new leads.

Skills Requirements:

- Excellent communication, negotiation, and customer service skills

- Proficiency in MS Office (Word, Excel, PowerPoint) and email drafting

- Ability to work in a fast-paced environment, meeting targets and deadlines

- Proven experience in telecalling or telemarketing, preferably in real estate

- Excellent communication and interpersonal skills

- Proficient in using CRM software and other telecalling tools

Qualification:

- Graduate with any specialization

Job Requirements:

1. In-depth knowledge of the real estate market and industry trends

2. Strong network and relationships with potential clients