Tele Caller Executive

Job Title: Tele-Counsellor

Location: ZICA ZIMA Naraina, West Delhi

Job Type: Full-Time

Experience: 2-3years or Freshers with good communication skills can apply

Job Summary

The Tele-Counsellor will be the first point of contact for aspiring students. The role involves guiding prospects about our Animation, VFX, Gaming, Graphic Design, and Filmmaking courses, managing inquiries, interior designing , fashion designing and helping them take the next step toward admission.

Key Responsibilities

• Make outbound calls to prospective students and handle inbound inquiries.
• Provide detailed information about all courses and career paths.
• Counsel students on course selection based on their interests and goals.
• Maintain follow-ups via calls, WhatsApp, email, and CRM tools.
• Schedule campus visits and assist walk-in students during counselling.
• Maintain accurate records of leads, conversations, and enrollments.
• Achieve weekly and monthly admission targets.
• Coordinate with the admission team for smooth onboarding of students.
• Share feedback from students to improve communication and outreach.

Required Skills & Qualifications

• Excellent verbal communication and convincing skills.
• Confident, patient, and good at building rapport.
• Basic computer knowledge (MS Office, CRM usage preferred).
• Ability to explain creative courses like Animation, VFX, and Design in simple terms.
• Strong follow-up and time-management abilities.
• Positive attitude and willingness to learn.

Education

• Minimum Graduate (Any stream).
• Preference to candidates with experience in education counselling, sales, or customer service.

Salary & Benefits

• Competitive salary + performance-based incentives.
• Professional training and growth opportunities.
• Friendly and creative work environment.
• Chance to work with India’s leading creative education brand.

How to Apply

Send your resume at: zicanaraina@gmail.com

Or call: 9195356751

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person