Tele Caller Executive

2 years

1 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller Executive

Education: 12th Pass or Any Graduate
Experience: 6 months to 2 years
Joining: Immediate joiner preferred

Job Overview

We are looking for a proactive and confident Telecaller Executive who can handle outbound and inbound customer communication effectively. The candidate should possess strong conversation skills and the ability to engage customers in English, Hindi, and Telugu.

Key Responsibilities

  • Make outbound calls to customers and provide relevant information about products/services
  • Handle inbound calls and resolve customer queries
  • Maintain call records and update customer information in the system
  • Follow communication scripts when handling customer queries
  • Understand customer needs and schedule follow-ups
  • Generate leads and ensure proper conversion wherever required
  • Maintain a positive and professional tone while interacting with customers

Required Skills

  • Excellent communication skills in English, Hindi, and Telugu
  • Basic computer knowledge and ability to maintain data
  • Good listening, persuasion, and interpersonal skills
  • Ability to work independently and meet targets
  • Professional attitude and customer-focused approach

Preferred Profile

  • Candidates with 6 months to 2 years of telecalling/customer support experience will be preferred
  • Freshers with strong communication skills may also apply (if acceptable)
  • Willingness to join immediately

Job Type: Full-time

Pay: ₹8,432.58 - ₹12,000.00 per month

Experience:

  • Telemarketing: 1 year (Preferred)
  • Outbound voice: 1 year (Preferred)
  • Cold calling: 1 year (Preferred)
  • Customer support: 1 year (Preferred)
  • Lead generation: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)
  • Telugu (Preferred)

Work Location: In person

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