Tele Caller Executive

Telecaller Job Description

Job Title: Telecaller

Company: RYTCLIQ PRODUCTION HOUSE

Department: Sales & Marketing

Location: LUCKNOW

Employment Type: Full-timeJob Summary

We are seeking an enthusiastic and results-oriented Telecaller to join our sales team. The successful candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and generating leads to drive sales growth. This role requires excellent communication skills, persistence, and the ability to build rapport with customers over the phone.business.linkedin+1

Key ResponsibilitiesOutbound Calling

• Make proactive calls to prospective clients using provided contact lists
• Introduce company products and services following established scripts
• Identify potential leads and convert them into sales opportunitiesrazorpay+1

Customer Engagement

• Handle inbound customer inquiries professionally and efficiently
• Address customer questions, concerns, and objections in a persuasive manner
• Build and maintain positive relationships with existing and potential clientsfactohr+1

Sales & Lead Generation

• Meet or exceed daily, weekly, and monthly call targets
• Generate qualified leads for the sales team
• Close sales deals over the phone when applicable
• Follow up on leads to nurture relationships through the sales funnelhyresnap+1

Administrative Tasks

• Maintain accurate call records and customer information in CRM systems
• Update customer databases with relevant contact details and interactions
• Prepare daily progress reports and activity summaries
• Document all successful and unsuccessful sales attemptsbetterteam+1

Team Collaboration

• Attend regular team meetings to discuss progress and targets
• Collaborate with sales and marketing teams to align strategies
• Provide feedback to improve products, services, and processesbusiness.linkedin+1

Required QualificationsEducation & Experience

• Minimum: High school diploma or equivalent
• Preferred: Bachelor's degree in any field
• Previous experience in telecalling, telemarketing, or customer service roles preferredfactohr+1

Technical Skills

• Basic computer literacy and proficiency in MS Office
• Experience with CRM software and telephone systems (advantage)
• Data entry skills for maintaining customer recordsrazorpay+1

Essential Skills

• Excellent verbal communication skills in English and local languages
• Strong persuasion and negotiation abilities
• Active listening skills to understand customer needs
• Resilience to handle rejections professionally
• Time management and multitasking capabilitiesbetterteam+1

Key Performance Indicators (KPIs)

• Number of calls made per day (target: 80-120 calls)
• Lead conversion rate and sales targets
• Customer satisfaction scores
• Call quality and professionalism metricshyresnap+1

Working Conditions

• Shift Timing: 10am to 6pm
• Work Environment: Office-based with telephone

Interested candidates should submit:

• Updated resume
• Cover letter highlighting relevant experience
• Contact references from previous employers

Documents Required: Aadhar Card, PAN Card, Educational Certificates, Bank Account Detailsjobhai+1

How to Apply: Send your application to productionrytcliq@gmail.com or contact 9511150058

we are an equal opportunity employer committed to diversity and inclusion in the workplace.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person