1 - 3 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Provis Technologies is seeking a Full-Time Telecaller (Client Outreach Specialist) to join our dynamic team in Jaipur.

In this role, you’ll engage with potential clients over phone calls, conduct follow-ups, schedule meetings, and support lead generation activities. You’ll also maintain CRM records and ensure smooth coordination between clients and the sales team.

This position is ideal for individuals with excellent English communication skills, confidence in client interactions.

Key Responsibilities

Client Communication & Outreach

  • Make outbound calls to prospective and existing clients.
  • Conduct follow-ups on leads from marketing campaigns, emails, or website inquiries.
  • Schedule and confirm client meetings or demos.
  • Introduce company services, generate interest, and assist in booking appointments.

Engagement & Support

  • Understand client needs and clearly explain products/services.
  • Handle client queries and objections professionally.
  • Maintain a friendly, confident, and professional tone during all interactions.

CRM & Documentation

  • Log call details, notes, and interaction outcomes in CRM tools (HubSpot, Salesforce, or Apollo).
  • Track leads through various stages of the sales funnel.
  • Ensure accurate and timely data entry.

Meeting Coordination

  • Confirm meetings, share agendas, and manage rescheduling requests.
  • Follow up with clients to ensure participation and gather feedback.

Collaboration & Reporting

  • Provide updates to the sales team on client interactions and outcomes.
  • Share insights from calls to improve communication and outreach strategies.
  • Contribute to team goals and maintain professionalism at all times.

Qualifications & Skills

  • Language: Excellent spoken English with clear pronunciation and confidence (required).
  • Experience: 1–3 years in telecalling, telesales, customer service, or inside sales (preferred).
  • CRM Knowledge: Familiarity with HubSpot, Salesforce, or Apollo (preferred).
  • Soft Skills: Strong communication, listening, and relationship-building abilities.
  • Time Management: Efficient in handling multiple calls and recording details accurately.
  • Professional Attitude: Courteous, self-motivated, and result-oriented.

Eligibility

  • Must be based in Jaipur or willing to relocate to Jaipur.

Why Join Provis Technologies?

  • Work with international clients and enhance global communication skills.
  • Supportive and dynamic team environment.
  • Competitive salary with performance-based incentives.
  • Excellent career growth opportunities in sales and client management.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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