Tele Caller Executive

Job Responsibilities:

• Outbound Calling:Contact potential and existing customers via phone to generate leads and sell furnishing products and services.
• Product Knowledge:Effectively explain the features and benefits of different furnishings to customers, using scripts and customizing messaging as needed.
• Lead Management:Follow up on leads, convert prospects into customers, and schedule appointments for the sales team.
• Customer Service:Handle inbound calls, answer questions, resolve customer issues, and address complaints in a professional manner.
• Data Management:Maintain accurate customer databases and call logs, recording all sales calls and customer interactions in the CRM system.
• Sales Targets:Meet and exceed daily, weekly, and monthly targets for calls, sales, or customer engagement.
• Reporting:Provide regular feedback on customer needs and market trends to the sales and marketing teams to improve strategies and product offerings.

Key Skills & Qualifications:

• Communication:Excellent verbal and written communication skills with persuasive speaking abilities.
• Interpersonal Skills:Strong listening and customer handling skills to build rapport and understand customer needs.
• Sales Acumen:Ability to close sales through effective negotiation and offer solutions based on customer requirements.
• Technical Skills:Proficiency in using CRM systems and basic MS Office knowledge.
• Product Knowledge:A strong understanding of the furnishings company's products and services is essential.
• Professionalism:Ability to handle pressure and rejections positively, maintaining a professional demeanor at all times.
• Education:Typically a high school diploma or 12th pass is required, with prior experience in telecalling or sales being an advantage.

Job Type: Full-time

Pay: ₹9,650.11 - ₹26,600.90 per month

Language:

• English (Preferred)

Location:

• Ghitorni, Delhi, Delhi (Preferred)

Work Location: In person

Speak with the employer
+91 8505984000