Tele Caller Executive

Telecaller Job Description for ES Hive Educational Consultancy:

ES Hive Educational Consultancy is seeking a professional Telecaller for our Educational Consultancy to handle student and parent enquiries related to courses, admissions, NEET coaching, exams, and consultancy services.

The candidate should be able to communicate clearly, explain course details confidently, and follow up with interested leads.

Key Responsibilities:

• Handle incoming and outgoing calls to students and parents
• Explain course details, exam preparation programs, and consultancy services
• Maintain call records and student enquiry details
• Follow up with interested candidates and convert leads
• Schedule counselling sessions or demo classes
• Provide accurate information in a polite and professional manner
• Coordinate with the counselling / admissions team

Requirements:

1. Excellent communication and interpersonal skills, with the ability to build rapport quickly.

2. Strong problem-solving and adaptability skills, as the role may require handling objections and challenging situations.

3. Self-motivated and goal-oriented, with the ability to work independently and as part of a team.

4. Proficiency in using customer relationship management (CRM) software and other relevant tools.

5. A professional and organized approach to time management and task prioritization.

6. A genuine passion for customer service and a commitment to upholding ES Hive Educational Consultancy core values of integrity, excellence, and innovation.

By joining ES Hive Educational Consultancy as a Telecaller, you will play a key role in supporting students and parents by guiding them with accurate information about courses, admissions, and exam preparation services. You will be part of a supportive and professional educational environment that encourages learning, skill development, and career growth. We offer a positive work culture, performance-based compensation, and opportunities to build a long-term career in the education sector.

Job Types: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹8,000.00 per month

Benefits:

• Cell phone reimbursement

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person