Technical Writer

About Odwen Technologies

Odwen Technologies is a supply chain technology venture transforming how businesses manage and move goods. We build intelligent, data-driven solutions that enable enterprises to optimize logistics, improve visibility, and enhance operational efficiency across the value chain. At Odwen, we are reimagining supply chains for a connected and sustainable future.

Role Overview

As a Technical Writer at Odwen, you will be responsible for creating clear, comprehensive, and high-quality documentation for our SaaS-based supply chain products. You will work closely with product managers, engineers, designers, and the customer success team to translate complex product workflows into simple, actionable, and user-friendly content. Your work will empower customers, streamline internal communication, and support product adoption across all stakeholders.

Department: Product / Engineering

Location: Hyderabad (100% In-Office)

Position: Full-Time

Compensation: Competitive

Key Responsibilities

• Develop and maintain user manuals, product guides, help center articles, FAQs, and onboarding documentation.
• Create technical content such as API documentation, integration guides, data flow diagrams, and feature specifications.
• Prepare structured release notes, change logs, and version updates for each product deployment.
• Document end-to-end workflows, use cases, validations, and business rules across all product modules.
• Collaborate with UX designers to ensure interface text, tooltips, and product copy are clear and intuitive.
• Participate in sprint discussions to gather updates and convert them into clear, structured documentation.
• Maintain organized internal knowledge bases for development, QA, operations, and customer success teams.
• Ensure documentation quality, accuracy, and consistency across all Odwen product lines.

Qualifications

• Bachelor's degree in English, Engineering, Computer Science, or a related field.
• 25 years of experience as a Technical Writer, preferably in a SaaS or B2B technology environment.
• Excellent command of English with strong documentation and writing skills.
• Ability to understand product workflows, data structures, and complex technical concepts.
• Familiarity with tools like Confluence, Notion, Jira, Figma, Swagger/Postman, and diagramming tools.

Nice-to-Have

• Experience documenting logistics, warehousing, procurement, or inventory management systems.
• Understanding of APIs, integrations, cloud platforms, and enterprise workflows.
• Prior experience in a startup or fast-paced product environment.

Why Join Odwen

• Be part of a mission-driven team redefining supply chain technology.
• Opportunity to work with modern SaaS solutions built for scale and innovation.
• Accelerated growth, ownership, and leadership opportunities.
• Collaborative, inclusive, and innovation-focused culture that values quality, clarity, and impact.