3 Integration Guides Jobs

As a valued member of the Sagent team, you will have the opportunity to be part of a mission dedicated to simplifying and securing loans and homeownership for consumers across the US. Working at Sagent means contributing to a meaningful cause while enjoying a fulfilling and impactful work environment. In this role, you will collaborate with product managers, business analysts, and engineers to create and update various types of documentation essential for our operations. This includes crafting Release Notes, Process documentation, User Guides, Integration Guides, API Developer Guides, and in-platform documentation such as tooltips and instructions. Additionally, you will develop innovative client aids like online videos, demos, and guided tours to enhance user understanding and engagement. Your responsibilities will also involve translating intricate software concepts into accessible and engaging communication for users. Acting as an editor, you will maintain consistency in all documentation produced, ensuring clarity and coherence throughout. It is essential to familiarize yourself with the current documentation processes and tools employed, including Microsoft Suite and MadCap for content management and publishing. As a Sagent Associate, you will have access to a range of benefits from Day #1, including options for remote or hybrid work settings, Group Medical Coverage, Group Personal Accidental and Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays, and more. Sagent stands out as a transformative force in the mortgage servicing industry, offering customers a modern experience in loan servicing while providing servicers with cost-effective solutions, regulatory compliance, and increased servicing values. Sagent's partnership combines Fiserv Inc."s extensive fintech expertise with Warburg Pincus" technology growth capabilities to drive innovation in lending and housing. We are seeking innovative individuals to join our dynamic team and contribute to shaping the future of the industry. If you are passionate about making a difference and thrive in a fast-paced, growth-oriented environment, Sagent is the place for you.,

As a Technical Writer at our company, you will be responsible for creating and maintaining user documentation for the Spark Assist application. Your primary duties will include developing detailed workflow and process flow documentation, writing clear API documentation, and producing user guides and troubleshooting documentation. Additionally, you will be tasked with creating onboarding materials and training documentation for new users, as well as integration guides for developers and technical stakeholders. It will also be your responsibility to ensure the accuracy and version control of API reference documentation across application updates. In terms of collaboration and quality assurance, you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. You will also be expected to establish and maintain documentation standards and style guides, as well as conduct regular audits and updates to ensure the quality of the documentation. To be successful in this role, you must have at least 5 years of experience in technical writing, preferably for software applications. You should also have proficiency in documentation tools such as Confluence and github, as well as experience with API documentation tools like Swagger and Postman. A basic understanding of software development processes and terminology, along with familiarity with markup languages like Markdown and HTML, will be essential for this position. In addition to technical skills, strong communication and analytical skills are a must. You should possess excellent written and verbal communication skills and have the ability to translate complex technical concepts into user-friendly language. Attention to detail, organizational skills, and experience working in Agile development environments will also be valuable assets in this role.,

As a Technical Writer for Spark Assist application, your primary responsibility will be to develop and maintain user documentation that effectively communicates the functionality of the application. This includes creating comprehensive user guides, workflow documentation, API documentation, troubleshooting guides, onboarding materials, and training documentation. You will also be tasked with developing integration guides for developers and technical stakeholders, ensuring the accuracy and clarity of all documentation. Collaboration is key in this role, as you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. Additionally, you will establish and maintain documentation standards and style guides, conduct regular audits, and update documentation as needed to ensure its relevance and accuracy across application updates. To excel in this position, you should have at least 5 years of experience in technical writing, with a preference for experience in software applications. Proficiency in documentation tools such as Confluence and Github, as well as experience with API documentation tools like Swagger and Postman, is essential. A basic understanding of software development processes and terminology, familiarity with markup languages like Markdown and HTML, and experience working in Agile development environments will also be advantageous. Your communication and analytical skills will be put to the test as you translate complex technical concepts into user-friendly language. Strong attention to detail, excellent written and verbal communication skills, and organizational abilities are key attributes for success in this role. If you are looking for a challenging and rewarding opportunity to contribute to the documentation and communication efforts of a dynamic software application, this position may be the perfect fit for you.,