Technical Trainer

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 100 million+ users and over 16,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Job Title:

Location:

Experience:

We are looking for a self-driven and enthusiastic technical trainer who can educate our Customers, Partners, and citizen developers/community on Zoho Developer Experience products.

Technical trainers must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, we expect the trainer to be an excellent communicator, able to explain complex subjects in a clear and interesting way.

Key Responsibilities:

Training Content Development:

Training Strategies:

Conduct Training Sessions:

Product Demonstrations:

Handle Q&A:

Maintain statistics:

Feedback Collection:

Continuous Learning:

Adaptability:

Cross-functional Collaboration:

Requirements

• Degree in a relevant technical field
• Proven experience as a technical trainer
• Excellent verbal and written communication skills in both

  English

  and

  Hindi

  are mandatory. This includes the ability to present technical information clearly and effectively in both languages and be comfortable with public speaking.
• Team player with a collaborative attitude and the ability to collaborate with our team spread across locations effectively.
• Experience in designing technical course content.
• Good attention to detail and ability to work meticulously on content creation and delivery, ensuring clarity and accuracy.
• Knowledge of training techniques and tools
• Excellent organizational and time-management abilities
• Problem-solving mindset and ability to provide effective solutions
• Flexible to travel across different regions to train the users

Desired Skills (optional but a plus):

· Familiarity with any learning management systems (LMS) and e-learning tools.

· Experience with programming or scripting languages (e.g., Python, Java, HTML).

· Experience in developer experience products in Zoho.

· Professional technical training certification (e.g., CTT+, CompTIA Certified Technical Trainer) is a strong asset.