Technical Support

Technical support Associate :

To schedule an Interview call - 9019913494 (Sonia)

Requirements:

- Freshers and Experienced are welcome to apply!!

- Immediate joiners only.

Job summary:

As a Technical support Associate for a Technical domain, you will be responsible for handling Windows operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service.

Key Responsibilities

• Troubleshoot issues related to system performance, updates, drivers, and user accounts
  
• Assist with installation, configuration, and maintenance of Windows-based applications
  
• Guide users through step-by-step solutions via phone, email, or remote access tools
  
• Document all technical issues and resolutions in the ticketing system
  
• Escalate unresolved or complex issues to higher-level support teams when necessary

• Work collaboratively with cross-functional teams to resolve escalated issues.

Work Location: Divyashree Towers, Bannerghatta Road, Bangalore

Shifts: Rotational Shift (5 days work /2 days off)

Salary: Up to 5.5 LPA

Immediate joiners only.

Interested candidates can contact- 9019913494 (Sonia)

or

sonia@yourpitchh.com