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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Technical Support Voice Professional

Technical Support Voice Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

1 - 6 years

|

1 - 4 Lacs

Posted:Just now| Platform:

Apply

Skills Required

technical support lan troubleshooting device installation technical helpdesk vlan configuration router configuration international technical support technical voice process network troubleshooting technical process international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to resolve complex issues.
Develop and maintain a thorough understanding of our products and services.
Identify and escalate potential issues to senior management when necessary.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Minimum 2 years of experience in technical support or a related field.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong analytical and troubleshooting skills.
Experience with CRM software and ticketing systems.
Ability to adapt to changing situations and priorities.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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