Technical Support Trainee

Are you a tech-savvy individual looking to kickstart your career in the world of IT Softcell Technologies Limited is currently seeking a dynamic Technical Support Trainee with knowledge in CCNA to join their team. As a Technical Support Trainee at Softcell Technologies Limited, your key responsibilities will include providing technical support to customers via phone, email, and chat. You will assist in troubleshooting network issues and resolving technical problems. Working closely with senior technical support staff, you will gain hands-on experience in the field. Additionally, you will be expected to document and track customer issues and resolutions in the CRM system, participate in training sessions to enhance your technical skills and knowledge, assist in setting up and configuring networking equipment, and stay up-to-date on the latest technologies and trends in the IT industry. If you are a proactive individual with a passion for technology and a keen desire to learn and grow in a fast-paced environment, Softcell Technologies Limited invites you to join their team and take the first step towards a rewarding career in IT. Apply now to become a part of an organization that has built deep expertise over a 30-year journey in addressing business challenges of enterprises through a diverse range of IT solutions. Softcell Technologies is a systems integrator that focuses on providing end-to-end IT infrastructure solutions to enterprise customers nationwide. The company is dedicated to delivering robust solutions in IT security, data center technology, cloud management solutions, and engineering solutions. Softcell Technologies is also recognized as one of the leading distributors of software and hardware solutions to organizations across various business verticals.,