Technical Support Specialist Domestic Voice Process

0 - 2 years

0 Lacs

Posted:6 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Heres the paraphrased version with Priyas number listed first:


Greetings from Personal Network!

 

Top MNC Hiring Domestic Technical Support (Semi Voice Process)

 

Kickstart Your Career with a Leading MNC!

 

Key Responsibilities:

  • Handle inbound and outbound calls related to technical issues from domestic customers

  • Diagnose and troubleshoot software, hardware, and network-related problems

  • Log and update customer information and resolutions accurately in the system

  • Deliver exceptional service while meeting targets such as call quality, FCR, and CSAT

  • Ensure timely and effective communication with customers

 

Job Requirements:

  • Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO

  • Excellent communication skills in English + Hindi

  • Strong understanding of computer systems, networking, and basic troubleshooting

  • Flexible to work in rotational day shifts

  • Positive attitude, problem-solving mindset, and customer-first approach

 

Immediate Joining Contact Us:

Join a Top MNC and Build a Rewarding Career in Technical Support!

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