Heres the paraphrased version with Priyas number listed first:
Greetings from Personal Network!
Top MNC Hiring Domestic Technical Support (Semi Voice Process)
Kickstart Your Career with a Leading MNC!
Key Responsibilities:
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Handle inbound and outbound calls related to technical issues from domestic customers
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Diagnose and troubleshoot software, hardware, and network-related problems
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Log and update customer information and resolutions accurately in the system
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Deliver exceptional service while meeting targets such as call quality, FCR, and CSAT
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Ensure timely and effective communication with customers
Job Requirements:
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Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO
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Excellent communication skills in English + Hindi
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Strong understanding of computer systems, networking, and basic troubleshooting
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Flexible to work in rotational day shifts
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Positive attitude, problem-solving mindset, and customer-first approach