Technical Support Intern

0 - 1 years

0 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Internship

Job Description

  • We re looking for a dedicated, proactive intern passionate about delivering exceptional technical support
  • Learn our platform, assist customers across channels, and help ensure a smooth user experience
  • requirements:
  • Gain in-depth knowledge of company platforms and features
  • Provide technical and functional assistance to customers
  • Resolve queries from international and domestic clients
  • Coordinate and deliver client training sessions with clear prerequisites
  • Communicate and guide clients via email, live chat, or phone
  • Assist with accurate data entry and uploads on the assessment platform
  • Identify enhancement opportunities and share feedback with the dev team
  • Test new features; support QA for a smooth user experience
  • Any graduate; basic MS Word MS Excel proficiency
  • Excellent communication in English, Hindi, and Marathi
  • Prior technical support experience is an advantage

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