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Technical Support Executive

Technical Support Executive

Ozrit

0 years

0 Lacs

Bengaluru

Posted:14 hours ago| Platform:

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Skills Required

support software networking chat crm development certification

Work Mode

On-site

Job Type

Full Time

Job Description

To assist clients/customers in resolving technical issues related to software, hardware, networking, or tools — via phone, email, or chat — without needing to do any software development. ✅ Key Responsibilities: Provide first-level technical support for products or services. Troubleshoot software, system, or application issues . Guide users through step-by-step solutions. Document tickets, queries, and resolutions in CRM tools. Escalate unresolved issues to the tech/development team. Ensure customer satisfaction with timely follow-ups and support. Eligibility: Education: B.Com, BBA, BA, B.Sc, BTech Certification is a Plus Experience: 0–2 years (Freshers welcome) Google IT Support Certification CompTIA A+ Basics of Networking or Helpdesk tools Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Language: English (Required) Work Location: In person Expected Start Date: 01/07/2025

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