Technical Support Executive

0 - 3 years

1 - 4 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

  • Track machine uptime, power/network status, and unusual behavior.
  • Coordinate with field teams for on-ground verification and issue resolution.
  • Maintain detailed logs of incidents, escalations, and interventions.
  • Ensure timely alerts and follow-ups for hardware, network, or security anomalies.
  • Support preventive maintenance schedules and reporting.

    QUALIFICATIONS

    • Strong observational and analytical skills
    • Comfortable with tech interfaces and remote monitoring tools
    • Quick decision-maker with a calm, solution-oriented mindset
    • Willing to work in rotational shifts and handle high-alert situations.
    • BE or equivalent.
    • Prior experience in ATM monitoring, security operations, or helpdesk coordination is a plus.
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