Technical Support Executive

1 - 31 years

3 - 4 Lacs

Posted:13 hours ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

Technical Support Executive Overview: A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any science or tech graduate with good communication skills and willing to learn and grow is welcome.   Your responsibilities:  Provide technical support to clients on company's software Use intellect and knowledge to solve customer's problem through phone call, or mail Be in direct contact with customer for software related problem/query of them. Be a part of high performing team and managing self and others Learn from seniors and colleague and implement the skills in the industry Required Education & Experience: Should be a graduate High level of initiative with ability to self-manage. Strong interpersonal skills with ability to work both independently and as part of a team. Excellent written and verbal communication and problem-solving skills.   Skill sets/Experience we require:     Hands-on experience with Windows  Good understanding of computer systems, mobile devices, and other tech products  Excellent problem-solving and communication skills  Ability to provide step-by-step technical help, both written and verbal   An individual with a strong interest in client interaction and active listening. The HR team is reachable at hr@entab.info / hrm1@entab.in or on 9711831553 / 7291970675.

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