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Top MNC Hiring Domestic Technical Support (Semi Voice Process)
Location:
Kickstart Your Career with a Leading MNC!
Technical Support Associates
Key Responsibilities:
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Handle inbound and outbound calls related to technical issues from domestic customers
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Diagnose and troubleshoot software, hardware, and network-related problems
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Log and update customer information and issue resolutions accurately in the system
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Deliver exceptional service while achieving targets such as call quality, FCR, and CSAT
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Ensure timely and effective communication with customers
Job Requirements:
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:
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Excellent communication skills in (English + Hindi )
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Strong understanding of computer systems, networking, and troubleshooting basics
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Flexibility to work in rotational day shifts
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Positive attitude, problem-solving approach, and a customer-first mindset
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