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Technical Support Associate : Pune and Gurgaon : Immediate Joiner Only

1 - 6 years

4 - 8 Lacs

Pune Gurugram Delhi / NCR

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Technical Support LAN Troubleshooting OS Installation L1 Support Configuration Laptop Support DNS Network Support MS Office Troubleshooting Active Directory DHCP Hardware Installation Server Support Outlook Configuration 365 Desktop Support International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience preferred on paper with international BPO (Mandate) Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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