1 - 5 years
3 - 4 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Handle inbound technical support queries from international customers.
Diagnose and troubleshoot software, hardware, and network-related issues.
Provide step-by-step solutions and ensure customer satisfaction.
Document interactions and maintain accurate records in the system.
Follow process guidelines and meet performance metrics.
Minimum 1 year of experience in Technical Support Voice Process (mandatory).
Need experience in up selling / cross selling
Excellent communication skills in English.
Strong technical troubleshooting skills.
Ability to work in night shifts.
Interested candidates can drop their CV on
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